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Ordered the Heidi Sun prescription sunglasses. I gave the wrong info on the order form and emailed glasses2you the following day after realising my mistake and received an immediate response from a very polite man called Russell. My glasses arrived just over a week after ordering and I must say they are very nice I'm delighted with my purchase, the prescription is perfect, much better value and much better product than Boots opticians. Will definately buy from them again.