GigGear Reviews

4.94 Rating 1,456 Reviews
99 %
of reviewers recommend GigGear
Merchant Metrics
Shipping & Delivery
delivery methods
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Live Chat, Telephone, Email
queries resolved in
Under an hour
Read GigGear Reviews

About GigGear:

GigGear is a musical instrument shop based in Harlow, Essex with over 25 years of service. We supply electric guitars, guitar amps, acoustic guitars, electro acoustic guitars, bass guitars, acoustic drums, electric drums, PA systems, keyboards, pianos, music accessories and more to the UK and Europe.

We are main dealers for many leading top brands including Gibson, Fender, Taylor, Martin, Ibanez, Roland, BOSS, Pearl, Mapex, Zildjian, Sabian, Remo, TC Electronic, Ashdown and Mackie with trained, knowledgeable staff dedicated to supplying expert advice.

Our store has an on-site workshop that delivers a truly professional service for guitar, amp, bass, drum and brass & woodwind repairs or general maintenance. We also have a team of GigGear music tutors that teach from our dedicated tuition rooms with guitar lessons, bass lessons, drum lessons, piano lessons and more available.

Our Harlow Superstore is within easy reach of London and the Home Counties including Hertfordshire - Hertford, Ware, Bishops Stortford, Hatfield and Welwyn, Cambridge, Berkshire and Kent.

Our website ( and mail order team provide the same high level of service and competitive pricing that our store customers receive, ensuring a professional and satisfying experience is had whether you buy online or in-store.

Visit Website


01279 432900



Unit B St James Centre,East Road,Harlow,Essex

Write Your review

Tell us how GigGear made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (Optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Great service with very helpful staff who had a lot of product knowledge
Helpful Report
Good selection of equipment and the staff are always friendly and super helpful!
Helpful Report
5 stars ⭐️⭐️⭐️⭐️⭐️
Helpful Report
Excellent Service and great advice. There is nowhere better to go in my opinion for all your musical needs.
Helpful Report
Great products and really helpful staff. If you love music it is the best shop ever !
Helpful Report
Very happy
Helpful Report
Fast shipment. Always helpful when I have visited the store.
Helpful Report
Excellent service great staff new bass very happy bunny
Helpful Report
Great service Thanks giggear
Helpful Report
I ordered a piano online and also came in with my husband a couple of days later when he purchased a guitar. The service was excellent, we were helped by Rob who demonstrated some songs on the guitars and was very helpful and friendly. Highly recommend GigGear, professional, friendly and knowledgeable.
Helpful Report
Great staff, really helpful and always on hand to offer advice. Good selection of instruments to browse. Definitely recommend a visit.
Helpful Report
Very helpful and knowledgeable assistants and very friendly 😊
Helpful Report
Absolutely great service in there retail shop. Very helpful and great product knowledge. Personal delivery to after a supplier issue. 5 starts.
Helpful Report
Promp service
Helpful Report
great gear great price what more could you want.
Helpful Report
Fiund staff very knowledgable and helpful. Had time to help. Impressed.
Helpful Report
The new drumkit is fantastic, very happy with it.
Helpful Report
My wife and I came in to look for a electronic piano a Roland and to which you had on display the young man that looked after us was extremely helpful and pleasant and made the transaction as smooth as possible I would certainly recommend you . as I have purchased a guitar amplifiers my daughter has as well and my grandson has al drums set from you. Thanks Allen
Helpful Report
My Fait FNCE Nitro bass arrived promptly in the sunny Isle of Man in spotless condition a few days after I ordered it. Thanks for a totally painless transaction. Just learning but its a lot of fun as I find not easy to handle and a play the instrument even as a beginner.
Helpful Report
Great service, great communications, friendly and informative team, will definitely be using GigGear again, and the best price by far for the guitar I purchased.
Helpful Report
GigGear is rated 4.94 based on 1,456 reviews