“The quality was ok, although I was expecting a thicker type of rubber, rather than something that you will find more likely in use on the industrial floor. The major issue was the strong smell, which made it impossible for me to continue the journey, without having to chuck them on a bin on the motorway service, as the Vito Tourer does not have a sealed boots compartment which could have contained the smell, which is so strong it gives headache to all passengers. It is not fit for purpose as it is delivered and I am frustrated that due to the circumstances I could not return the product for a refund!”
“Used website to buy a bootliner. Entered registration and it went to my car modle. Bootliner arrived and did not fit. Contacted Get Car Mats and was told I should have checked it fitted before buying. Very poor customer service.”
“Ordered some “made to order” mats for my van by putting in the vehicle reg plate on their website which took me to a page apparently for my vehicle. However when they arrived they were for a long wheelbase and mine is short wheelbase. Contacted customer service and was told “we don’t do a short wheelbase for your van” I then informed them that it doesn’t say that on the website so I’d like a refund please. I was then told that they would only refund 75% of my purchase price and that I would have to pay the return postage, so in total around half of the cost of buying them in the first place. I feel as their website was misleading this is completely unacceptable and I certainly won’t recommend them to anyone”
“I purchased rubber mats for the inside of the car and a boot liner. I am pleased with the quality of the mats and liner. The only downside is that I did not remove the existing carpet mats and the rubber mats move about on top of the carpet mats”
