“They don't tell you it will cost you over £20 to ring them to cancel your policy and then they send you a bill for £100 after you have canceled it saying that we never did it because our credit run out after you have permission and details for it to be canceled what a disgrace”
“When offered quote for car insurance acceptance agreed on figure, when i asked what cost would be on monthly payment was duly given the new figure decided to pay in one payment. I was then told ' Will have to rework the figures'. REWORK WHAT FIGURES ? ONE PAYMENT SHOULD MEAN ORIGINAL QUOTED FIGURE Would never nowingly deal with this company ever again”
“Not very helpful staff when either taking out or cancelling insurance. I cancelled my policy and on the same day as notifying me took a large sum direct from my account for their cancellation charges. I will not be using their services again. Rip off.”
“Not very helpful when wanted to change insurance to another car was very disappointed as had to go through another company and got charge for cancellation which was no fault of my own!!!!”
“Nightmare of a company. Rude, obnoxious, keep you on the line unnecessarily while they take their time to find out a basic question that a monkey would know! £50 admin fee plus additional fees to add my partner onto my insurance. Total was £110 for 6 months when my insurance for the year is only £280!! Seriously! Please, save yourself a lot of time, frustration and effort by choosing a recognized company. This one offers great deals but as you can see from the reviews, it's the sneaky hidden charges that are the problem and once you're in, you're stuck! As for Wiser Choice, I strenuously recommend your staff undergo further training as they are incompetent. Furthermore, you need to address your charges policy as you are quite clearly ripping off the public. Can't wait to see your company fold.”
“£165 to cancel a £290 policy. Not one of my wiser choices to buy insurance off this company.
These insurance companies are blatantly ripping off customers. This practice of high cancellation fees needs to stop. Wiser could do better investing in giving customers better service and quality . It appears that they invest money on ways to rip the money from your wallet. Brokers shame on you.”
“Stay away from this car insurer! Had to cancel a policy after 6 months and take the car was off road( SORN) ,the charges £144!!...£75! to cancel also a percentage of what I wouldn't be paying in future???!%!;% My yearly cost was only £318!! Doesn't make sense......just beware when using "cheap"quotes on go compare sites..and read the policy documents thoroughly before signing up”
“A little slow paying out on a claim, but unlike other insurance companies (from experience) they were more than fair on how much they gave me for my written off older car. I have been driving nearly 20 years now, for sure this is the best company I have used.”
