Principal Insurance Limited Reviews

Name: Principal Insurance Limited
Address: Principal InsuranceCitygate 2, Cross Street, Sale
Rating: 4.09

4.1 Rating 353 Reviews

80 %

of reviewers recommend Principal Insurance Limited

Company Reviews

Questions

Metrics

4.1

Based on 353 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01619722780

Email:

marketing@principalinsurance.co.uk

Location:

Principal InsuranceCitygate 2, Cross Street
Sale
M33 7JR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This insurance company was very helpful. Not like a lot of company’s he listen to me, then looked at a policy best for me, trying to get the cost down and give me all the cover I need.really surprised me.”

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Posted 4 years ago

“Wonderful price, saved me over 50% of renewal for exactly the same cover”

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Posted 4 years ago

“Avoid them if you can. I had a policy for 11+ months, fully paid, no claims etc. So I sell me bike, and put deposit on another one. So I call them just to change bike, expecting I'll need to pay something for less then 30 days, but anyway, complete the policy, get my No claims bonus and insure again. They say they cannot cover new bike and cancel the policy. So I loose my NCB for less then 30 days which will cost me 100s of pounds. They even tried to charged me earlier in year, when I got my full licence. People on phone are decent, but it's rotten inside, I will never deal with them again.”

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Posted 4 years ago

“No problems with my recent transaction”

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Posted 4 years ago

“I have not received My insurance policy documents since the date I purchased my Motorbike policy on 2 June 2019 .”

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Posted 4 years ago

“Easy to deal with. Very happy”

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Posted 4 years ago

“Watch out, this company has a garage endorsement that does not come up on any comparison websites, you may tick that your bike will be stored in the garage at night but in small print they add and endorsement stating at all times while at home right at the bottom of you policy. So you can’t even take it outside for a wash and dry. Pathetic service and took them more than a month to tell me they will not pay out for my bike that stolen at my property.”

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Posted 4 years ago

“Easy to deal with, very happy”

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Posted 4 years ago

“Very easy and efficient”

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Posted 4 years ago

“DO NOT USE PRINCIPAL INSURANCE DO NOT USE PRINCIPAL INSURANCE Cancelled my insurance due to selling the insured vehicle. Told by Principal that I would still have to pay the whole amount (paying by DD instalments). Call Centre assistant very rude and seemed impatient with me on the phone. Awful company but then again, aren't all insurance companies”

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Posted 4 years ago

“Noisy background”

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Posted 4 years ago

“Great company really helpful cant fault them”

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Posted 4 years ago

“Great insurer really helpful cant fault”

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Posted 4 years ago

“Great insurer really helpful cant fault them”

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Posted 4 years ago

“Happy customer good price and easy access to your docs”

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Posted 4 years ago

“Fast and easy but cancelled insurance as ncb were out of date, charged a cancellation fee when it was just outside of the month. All documentation was sent in the time require but wasn't checked until a good 2wks later!!”

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Posted 4 years ago

Hi, thanks for your honest feedback. We apologise for the circumstances that led you to provide such negative feedback. Unfortunately, the majority of insurers will not honour no claims bonus if it is more than two years since the policy expired. We understand that this can be frustrating should you wish to discuss this further please contact our team at marketing@principalinsurance.co.uk with your policy information.

Posted 4 years ago

“A quick and hastle free experience with very pleasant and helpful staff cannot fault the service.”

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Posted 4 years ago

“Just insured with principle finding it very difficult to get in touch with them over validation of my policy I have insured early before my old policy ran out it states policy will be invalid if you don’t have proof of no claims bonus within 14 days in my case my old policy does not expire for 20 days I have tried to phone on hold all the time I have e-mailed twice got no answer not impressed at this moment!”

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Posted 4 years ago

“What an headache to deal with the only insurance company to ask for both sides of your driving licence when you ask why they need it they say for your address when this is clearly marked on your proof of no claims discount they also want they also dont stop there they also want you to get a code from dvla so they can check your license with them as well this is the only company this year to ask me for all this and I have several insurances they are also only been going for six years so are very new this is what they told me when I ask how long they had been trading my personal opinion is to go with someone else I hope this help others”

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Posted 4 years ago

“Very friendly and professional staff. A realistically priced policy and tailored to my specific needs. Most deginitely recommend them as a broker.”

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Posted 4 years ago

Principal Insurance Limited is rated 4.1 based on 353 reviews