Lancaster Insurance Reviews

2.09 Rating 152 Reviews
26% of reviewers recommend Lancaster Insurance
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
communication channels
Telephone, Email
queries resolved in
Over a week
"I had this claim open for 6 weeks then I cancelled it because I didn't own the car anymore , I was supposed to get a refund of 75% of the money payd at the start , I still to this day have not received my money . Not happy"
(Car Insurance) - Posted 3 years ago
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"Sat here for the last 20 mins on hold trying to get my proof of ncd ..that speeks for itself...????"
Posted 4 years ago
"I was told I could cancel the policy within 7 days at no cost, when I canceled the policy within 24hrs because my employer put me onto his policy, I then kept receiving payment demands from Lancashire insurance then they passed it onto debt collectors 3 months later. It was only then they stopped chasing me because I had email proof of my cancelation which I had to keep showing to everyone."
(Car Insurance) - Posted 4 years ago
clear_communications
easy_to_buy
providing_your_documents
"I was with them just under a year. I bought a new car insurance went upto £3000 and also they couldn't provide me with no claims certificate for my next insurance."
(Car Insurance) - Posted 4 years ago
clear_communications
customer_service
easy_to_buy
providing_your_documents
"After the first year which was claim free the next quote was far to expensive."
(Car Insurance) - Posted 4 years ago
Lancaster Insurance is rated 2.09 based on 152 reviews