Lancaster Insurance Q&A

26% of reviewers recommend Lancaster Insurance

How quickly does Lancaster Insurance resolve customer queries?

Greater than 67% of reviewers feedback is Lancaster Insurance takes over a week to resolve customer queries.
C-
58.82%
Industry Average
" Dreadful customer service and very unprofessional claims handlers who basically interrogated me for a stolen vehicle. They were reported to trading standards. I would strongly recommend you insure elsewhere and save yourself the stress and frustration. Been on hold now for 30minutes trying to contact them!! "
- Matthew Burton
" This company and its agents are rip off and charge extra (e.g., admin fee) without your fault and extremely bad service and threaten you to cancel your policy if you do not pay their unfair charges-not recommended at all. "
- Anonymous
" This company and its agents are rip off and charge extra (e.g., admin fee) without your fault and extremely bad service and threaten you to cancel your policy if you do not pay their unfair charges-not recommended at all. "
- John