Flux Direct Reviews

Name: Flux Direct
Rating: 2.69

2.7 Rating 334 Reviews

39 %

of reviewers recommend Flux Direct

Company Reviews

Questions

Metrics

2.7

Based on 334 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Flux Direct 1 star review on 26th August 2021

Trevor Bennett

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst insurance company in the world don't listen to people just take your money, bunch of cunts do not do business with these cowboys”

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Posted 4 years ago

“emails to confirming new policy Quick set up and good price”

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Posted 4 years ago

“Foll8wing a car accident not my fault thet have so far been brilliant happened yesterday and already called 3 times checking im.ok and sorting coutesy and work to be done on tuesday as car driveable”

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Posted 4 years ago

“They asked quite a few questions before they would issue my policy, something I have not experienced with other insurers. I can't comment on how good their service is regarding claims, since I haven't made one.”

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(Car Insurance) - Posted 4 years ago

“Very good service very helpful”

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(Car Insurance) - Posted 5 years ago

“I have dealt with flux direct a couple of times and always been satisfied with the service”

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(Car Insurance) - Posted 5 years ago

“I was charged nearly £100 for an adjustment to my policy. Worst experience I had with car insurers! Never again Flux direct!”

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Posted 5 years ago

“I have received a Prompt and Professional service. The member of staff I spoke with named Gaby, was Very helpful, my issue was delt with to my complete satisfaction! Don't believe the detrimental comments, be Honest and clear about the issue, and you will receive a professional response to settle it.”

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Posted 5 years ago

“Flux are easy to deal with. I had occasion to call their customer service line and received very helpful advice on the question I asked. I would be happy to recommend them and indeed have to many of my colleagues and family”

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(Car Insurance) - Posted 5 years ago

“Have been with flux a year now and pleased with the service offered so far. At the initial stage, the sales team was quite understanding to my requirement and have catered to my needs. A few months ago, my car battery went dead while I was out food shopping. I had to call their service response team. I was pleased with the respose. While waiting for the service team, I was called by the receptionist a couple of times checking up to hear if the service team has arrived. The service was personal. There price was very reasonable. Will be using them Again. Thanks. Kind regards Sinclair”

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(Car Insurance) - Posted 5 years ago

“they messed up my van insurance,, costing 600 thanks?”

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(Van Insurance) - Posted 5 years ago

“Ended up more expensive than originally quoted”

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(Car Insurance) - Posted 5 years ago

“Worst insurance company Iv ever had to deal with, they charge so much and even more to put more mileage on your vehicle”

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(Car Insurance) - Posted 5 years ago

“1st class service from all departments”

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(Car Insurance) - Posted 5 years ago

“very good”

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(Van Insurance) - Posted 5 years ago

“Absolutely perfect to deal with and by far the cheapest highly recommend them!!!”

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(Car Insurance) - Posted 5 years ago

“Would rather give 0 stars!! plzzzzzz Avoid, take around £300 from me keep sending each month different type issue with my insurance. plźzzzzzzzzzzz avoid thus company”

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Posted 5 years ago

“Will not be returning! Used them with my learner insurance.. they said they’d do me the best deal when I passed.. when I passed they refused to let me have insurance with them unless I had a black box which I didn’t want. And refused to let me have my boyfriend on as 2nd driver even though he’s been driving 8 years, and has no claims.. rubbish customer service , they just do it to cover there own back!!”

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(Car Insurance) - Posted 5 years ago

“I think they are brilliant, and I'm very fussy, great service clearly well trained and always courteous, 5 stars”

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(Car Insurance) - Posted 5 years ago

“First class service”

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(Car Insurance) - Posted 5 years ago

Flux Direct is rated 2.7 based on 334 reviews