Devitt Reviews

Name: Devitt
Rating: 3.62

3.6 Rating 297 Reviews

66 %

of reviewers recommend Devitt

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3.6

Based on 297 reviews


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0345 872 3614

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Anonymous

Anonymous // 01/01/2019

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“Super helpful whenever I called up especially when I needed to switch insurance”

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Posted 6 years ago

“Partly my fault. I took our insurance and then went away for a month. No computer. I came back towards end of July to find Devitt would be canceling my insurance because of not having received verification of my no claim bonus. Now the fault of Devitt: They answer the phone, but when put on 'hold' they do not inform the paying customer of how long one has to wait / how much it is going to cost. I tried, and gave up. The second time it went from blurb to music...on and on. I sent Devitt (via Post Office Money) by First Class evidence of my no claims bonus. A week BEFORE cut off point for the insurance. I am, apparently, without any insurance. During that last week I got two letters, both the same, and both telling me of the implications. So I have declared SORN. Avoid DEVITT and anything to do with Post Office Money.”

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Posted 6 years ago

“Sleek onboarding, good info package and competitive pricing. Responsive and competent customer service when needed. Highly recommended.”

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Posted 6 years ago

“poor service been trying to ring them ask for call back was told from TOM that he will get someone to call me ASAP and still not spoke to anyone but i bet you will still cancel my insurance and charge me for it jokers”

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Posted 6 years ago

“Easy and friendly people and to top it the best value”

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Posted 6 years ago

“Quick servic and good price”

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Posted 6 years ago

“Great price simple to use website recommended.”

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Posted 6 years ago

“Quote journey was very easy using the clear quote form. Pricing was competitive.”

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Posted 6 years ago

“Took out insurance and set up payment date for 28th then they try taking money out on the 21st the point blank refuse to change the date it comes out. Very rude customer service. Avoid at all costs they do not care about their customers!!”

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Posted 6 years ago

“Very poor, when I took the policy out I asked for auto renewal not to take place. At renewal I had an email saying they were going to auto renew. I spoke to them on the phone telling them not to auto renew which they said they would make sure did not happen. Guess what, they still tried to auto renew the policy. Not to be trusted.”

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Posted 6 years ago

“Competitive pricing but Admin could be better I had been with a competitor for all of my motorcycling history they always send a ridiculous renewal but usually its sorted with a phone call. TBF my premiums aren't that high anyway but this year they wouldn't shift and were also adding a handling fee of £5, which they were intransigent over so i looked around and Devitt came up (through the post office), same cover same insurer about £10 cheaper. Which isn't much but as i said my premium isn't that high and its the principle. Fairly easy to set up although i got no confirmation and when i called to check they said they had e mailed everything out and if i hadn't received it then they could post me copies, then no they couldn't, then hey couldn't make changes until the policy came into force, then magically an e mail arrived. all good. Then out of the blue a few weeks later an e mail saying notice that they were cancelling my policy. Turns out that they hadn't got my proof of NCD, they hadn't asked me for it. Ive had motor insurance on various vehicles for 40 years i understand the principle, sometimes they ask authorities they have it on the big brother database (you know the one that reminds them that you had windscreen claim a few years ago that you forgot and didn't declare because its a windscreen claim) hey ho. All sorted now with another phone call. So good on price a bit poor on admin, lets hope i don't need to use it.”

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Posted 6 years ago

“Very quick and easy set up, no hustle! Great price! Have not had to claim, thankfully.”

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Posted 6 years ago

“Take your money then try and wriggle out of paying a claim .............Avoid”

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Posted 6 years ago

“Not had a bike for 25 years and had given up due to high running costs. Out of interest I checked insurance quote and happy to say that Devitt made it all affordable again. Enthused I had a refresher session before buying my beloved 1100 Honda. Instructions on transfer of dvla info all very straightforward and was dealt with via email very promptly. I'm a happy Manfred.”

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Posted 6 years ago

“Never had a reason to contact them other than to renew the policy and so far they haven't hiked the price of the policy stupidly when it comes time to renew. Unlike other insurers I have never been told I have to get a new photo licence because?????.”

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Posted 6 years ago

“Competitive price and good cover in general. However don't think I will renew or insure with Devitt again because of poor communication when submitting documents. I submitted photos of my motorcycle and a mileage agreement only to receive a letter stating my policy was to be cancelled due to them not receiving this information. Prior to this I received an email confirming Devitt had received the necessary documentation. Sent an email to request clarification that I am insured but no response. With such poor service I hope I never have to make a claim.”

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Posted 6 years ago

“Devitt is The best bike insurer out there! Very competitive prices with a great range of deals. Devitt is the only company I can get road recovery included in my deal with my 22 year old bike. Very friendly customer service. Very happy customer 😊”

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Posted 6 years ago

“Excellent service, attentive staff, and the price was the best on the market. You should always consider Devitt as they have been in the industry for years and know the clients and their needs. Keep up the good work!”

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Posted 6 years ago

“Absolutely crap spend 2 hours trying to call them and no one would speak to me over priced and rubbish customer service”

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Posted 6 years ago

“The price was very competitive, and the customer service agent was friendly. Unfortunately, I then received threatening emails and a letter, suggesting I had not sent my licence and no claims info, (I had) This needed a prolonged call from me as they ignored my emails. .Resolved but I'm hoping I don't need the claims department.”

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Posted 6 years ago

Devitt is rated 3.6 based on 297 reviews