1.00 Rating 2 Reviews
0 %
of reviewers recommend

Write Your review

Tell us how made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Anonymous  // 01/01/2019
Online Help? Out for Lunch (Dont answer) Telephone help? Unhelpful, no product knowledge, reffer you back to the web site when you cant find the information. You cant ask advice, you need to know exactly what you want, anything outside that, they cant compute!
Posted 9 months ago
I ordered a sofa seat at 189 cm, next day delivery. It arrived two days later (not a problem). However, the foam was 184 cm. I checked my order form which clearly states 189 cm. I left it out overnight to allow to expansion and measured again - still 184 cm. I got my neighbour to measure it to double check - 184 cm. I returned it requesting a refund but the company just sent it straight back to me, saying their measurement was correct. Seriously, it is 184 cm - 5 cm too short for my sofa! I have to say, I had bought a previous sofa cushion from them without any problem at all, so I am amazed at this cavalier attitude. If you order from this company and it comes back OK, all well and good, but if there is a problem, don't rely on them to fix it.
Posted 1 year ago is rated 1.00 based on 2 reviews