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Gardeners Dream Reviews

2.9 Rating 201 Reviews

45 %

of reviewers recommend Gardeners Dream

Company Reviews

Product Reviews

2.9

Based on 201 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Email

Visit Website

Phone:

1236 822 000

Email:

sales@gardenersdream.co.uk

Location:

Gardeners Dream, Glasgow Road, Kilsyth
Glasgow
G65 9BX

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Gardeners Dream 1 star review on 7th March 2024

Gardeners Dream 1 star review on 7th March 2024

Gardeners Dream 1 star review on 7th December 2023

Gardeners Dream 1 star review on 7th December 2023

Gardeners Dream 1 star review on 7th December 2023

Gardeners Dream 1 star review on 30th May 2023

Gardeners Dream 1 star review on 30th May 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bad experience like those reviews before us. Stated order dispatched nothing arrived. Emailed finally response stated problems with delivery company as said to so many others. Informed the order would be redispatched, order again not received. Cancelled order, plus side refunded immediately through PayPal. I suspect they had marked too cheap and then didn’t want the sale. Should have said so at the beginning instead of us loosing a months planting time.”

Posted 5 years ago

“I ordered a pair of pot grown Christmas trees at 90cm, and paid £100.00. The pots were split by the 30cm roots sticking out the sides, the trees were different heights, colours and shapes. I contacted Christmas Trees Direct aka Gardeners Dream four times, absolutely did not care, even though their website says you do not need to re-pot for a year. DO NOT BUY FROM THIS COMPANY - they clearly take your money, send you rubbish and do not care. Debora Scott”

Posted 5 years ago

“AVOID They lie. Orders never arrive. Carrier they use also lie. Claimed order was delivered 3 times. When in fact order was never processed. But took countless emails to assertain that info after being called a liar Twice. Seems they have form for this kind of behaviour. Had to get PayPal involved to refund. Why. In this age of online reviews would you behave in such an appalling way. Only wish there was a zero star option. Order from here at your peril!!!!!”

Posted 5 years ago

“Goods arrived ahead of schedule, well packaged and good value especially for multi buys”

Posted 6 years ago

“Healthy vigorous plants. Recommended.”

Posted 6 years ago

“I recently purchased an airplant from Gardeners Dream which arrived promptly and in perfect condition. Very impressed.”

Posted 6 years ago

“A bit lack in communication but goods arrive in good time. A it disappointed in size has just seen same size half the price”

Posted 6 years ago

“A lovely healthy plant that arrived quickly.”

Posted 6 years ago

“easy on line ordering - despatched very promptly”

Posted 6 years ago

“all good. Don't know when to plant the lavaterra.”

Posted 6 years ago

“my plants arrived well packed and fresh they are in the pots now just have to wait thank you”

Posted 6 years ago

“I tried to cancel this order within minutes of placing it. My mistake, I realised I ordered the wrong size. I immediately emailed the company asking to cancel the order. The next day they sent me an email confirming dispatch ! Very poor customer service”

Posted 6 years ago

“Not a plant I would have chosen from a garden center. Leaves frayed and damaged presumably by frost. I’ve bought mail order plants fro companies like Marshalls and T&M but not had such a poor specimen. You live and learn.”

Posted 6 years ago

“Item as advertised and delivered in a reasonable timescale. There are two points to be aware of:- (a) there was no notification or warning of delivery date and parcel was left in unlocked porch in clear view of the road and (b) a message, asking when delivery could be expected, sent via their website, was not answered.”

Posted 6 years ago

“Plant in good condition and fast delivery”

Posted 6 years ago

“Nice easy payment. Couldn’t find out when it was coming tho. Good delivery time nevertheless.”

Posted 6 years ago

“Product is great and at a very good price.”

Posted 6 years ago

“The cardboard boxes were not strong enough and arrived damaged. The plastic bags were not strong enough and approximately 3 kilograms of pellets were lost. I have placed many orders on-line and I will be returning to my original supplier. Thank you for the opportunity to try your company.”

Posted 6 years ago

“Quick delivery. Afordable £9.99 for 3 plants. And the plants arrived in excelent condition. I'm very happy with the service will definitely use again.”

Posted 6 years ago

“Quick delivery thanks”

Posted 6 years ago

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Gardeners Dream is rated 2.9 based on 201 reviews