“the most terrible customer services I have ever experienced .....no telephone number and just standard emails in reply to questions.....lets see if they respond to this review may even send details to mail on sunday”
Another inaccurate review as we have responded to all of the customers emails. The emails are concise and not 'standard' responses as each response is tailored to the initial query. If it was as terrible as Martin claims then we would just have ignored them, we even put this argument to the customer following the review and to no surprise we haven't heard anything back since.
“""First time using a key code site so I was a bit hesitant but it worked out brilliantly. Got my code within an hour and was able to play. Just finished Tomb Raider 2013 GOTY and loved it. Got the free game for spending over £9.99 but unfortunately didn't check prior to downloading that it wasn't a mac game so I can't enjoy it. Will be buying from again!”
Thank you for your genuine feedback Sarah we are glad you enjoyed the game and we welcome you back anytime to find more gems like Tomb Raider from our extensive catalogue of games :)
Thanks for the review we always try our best to reply swiftly and answer honestly all customer inquiries so we are glad you had a positive experience in that regards.
“Very easy and quick. Even when I thought I made a mistake in my order the email response was quick and reassuring. Still not sure why steam need access to my privacy and security settings on laptop...deny it. Overall good.”
Thank you for your honest feedback we are glad we were able to reassure you about your order. Unfortunately we have no control over the third party websites the games are distributed from however let us reassure you again that these websites are 100% secure and are industry leaders in the field of game distribution.
Thank you for the review we always try to offer the best prices for our customers which in most cases is significantly cheaper than the retail price. We welcome you back anytime to find more bargains.
“I ordered Age of Empires III [Complete Collection] (PC) witch was a Steam Key this was email quite quickly but the key was invalid. I contacted sales*gamers247.co.uk and jumped through several hoops to prove this i was then sent another key the flowing day witch was also invalid. i contacted support three times during that day and had no response. so i requested a refund. the response was that i had only sent one email and that it was being investigated. i emailed back proving other wise only to be told to "stop spamming there inbox" at this point i have informed them i will be complaining to trading Standards
I have been ripped off and now that i am complying about not receiving what i have ordered,i have started to get very rude responses or none at all. Do not purchase from this company save your money.
Edit”
We have sent 8 emails to this customer explaining what is already clearly written on our website. Our refund policy and system requirements for the product are not hidden nor are they in small print however this customer has chosen to ignore them.
The only thing accurate about this review is that its the customers mistake not ours and yet, again we have received an unfair 1 star review.
“Great service - good price. Swift delivery of activation code - no issues with steam. Would recommend and will use again. Good for purchasing games when steam has no offers - would definitely recommend”
