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Furdeco Reviews

4.0 Rating 421 Reviews

76 %

of reviewers recommend Furdeco

Company Reviews

4.0

Based on 421 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Furdeco 5 star review on 31st August 2023

22

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No delivery within the 3 hour time slot. No updates sent. Had to phone the number given to find out what had happened to my order. I was told the items hadn't been loaded on the van this morning but nobody told us this so wasted an afternoon waiting for a delivery that wasn't going to come.”

Posted 7 hours ago

“Definitely 5 star review. Delivering freezer communicated well, arrived on time, were very efficient, quick and very mannerly. Took old freezer away. Couldn’t have gone smoother.”

Posted 1 day ago

“Very happy with fast friendly service. M167 and M168. Thank you”

Posted 2 days ago

“Arrived within the time frame given to me. Very courteous & helpful delivery guys. Furniture handled with care & they made sure not to scuff against any walls. Excellent service.”

Posted 2 days ago

“Excellent service, arrived at time quoted, delivery men very respectful and polite.”

Posted 4 days ago

“Excellent delivery service on time and kept informed at all stages as to time of delivery.”

Posted 1 week ago

“Fantastic service. Regular phone calls updating on time of delivery. Really polite drivers. Brilliant! Thank you”

Posted 1 week ago

“They did manage to carry box in. With Cotswold delivery they rung before arrival, removed packaging to check product and took away all packaging. Far better service!”

Posted 1 week ago

“Excellent service, arrived promptly and very efficient and polite delivery.”

Posted 1 week ago

“Delivery came with the 3hr time slot & the item was placed where I wanted it to be, which was much appreciated. Overall an efficient & polite service received.”

Posted 1 week ago

“This was delivery was difficult because of the weight and unusual access to the building However, the team of two handled it brilliantly. I had regular updates of delivery time and a phone call 15mins before arrival. The item was put into the postition I asked and it was all done quickly and efficiently. The two man team were great.”

Posted 1 week ago

“Good communication about the delivery date and delivery made within the 3 hour time slot. Remarkable considering they had travelled from Birmingham to Penzance that day with numerous other deliveries. Staff were polite and helpful. My concern for the staff was that they were driving around Cornwall for 20+ deliveries and then driving back to Birmingham, all in one day and only one of the men did the driving. I felt a lot was asked of them. Well done gents.”

Posted 1 week ago

“They arrived on time, were very polite. They took away our old mattress ( which was pre paid for) and took the new mattress into the bedroom.”

Posted 1 week ago

“Excellent, faultless delivery and service throughout!!!”

Posted 2 weeks ago

“I paid £45 for delivery (large parcel for two persons and easily could be done by one person)and came damaged. I had to fight with the seller for a return for 2 months just because you damaged the item.”

Posted 2 weeks ago

“Retailer informed me that delivery was set for Monday however Furdeco were unable to deliver until the following day and were quite blunt when telling me that they were ‘not in my area’ on Monday. Delivery day was very different. Very polite delivery staff who made sure I was happy with the condition of the product before they left. Also placed it where requested within our house which meant I didn’t have to man handle it to its final location. Very happy with this part of the service”

Posted 2 weeks ago

“Delivery on time and polite friendly delivery man.”

Posted 2 weeks ago

“kept me informed, on time would use again”

Posted 2 weeks ago

“Excellent service, kept informed throughout the service. Very friendly and accomodating staff. Courteous and polite.”

Posted 2 weeks ago

“Great service, arrived on time, very helpful people, they assembled my furniture in minutes!”

Posted 2 weeks ago

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Furdeco is rated 4.0 based on 421 reviews