Furdeco Reviews

Name: Furdeco
Rating: 4.06

4.1 Rating 429 Reviews

76 %

of reviewers recommend Furdeco

Company Reviews

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Metrics

4.1

Based on 429 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Furdeco 5 star review on 11th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“arrived within the allocated timescale. Driver phoned before arrival to give eta. excellent service - wrapping removed and taken away.”

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Posted 22 hours ago

“Polite , prompt service. Very helpful.”

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Posted 1 day ago

“Delivery was prompt and efficient. Delivery people were friendly and polite and put my delivery where I asked for. Can't fault them. Thank you.”

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Posted 2 days ago

“arrived on time. polite, friendly efficient”

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Posted 2 days ago

“Excellent. Delivery arrived at the appointed time and the furniture was placed where we wanted it. The delivery was quick, efficient and professional.”

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Posted 3 days ago

“Delivery within the time slot. Rang to say what time the delivery would actually be and was within 5 minutes of said time. Heay item unloaded into garage both chaps courteous and pleasant. Thank you.”

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Posted 3 days ago

“Impressed with the service. Prompt and at the time that had been promised.”

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Posted 4 days ago

“They kept me informed throughout and rang before delivery. The delivery timeslot was between three hours but they delivered within the first half hour. Very good service.”

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Posted 5 days ago

“No delivery within the 3 hour time slot. No updates sent. Had to phone the number given to find out what had happened to my order. I was told the items hadn't been loaded on the van this morning but nobody told us this so wasted an afternoon waiting for a delivery that wasn't going to come.”

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Posted 6 days ago

“Definitely 5 star review. Delivering freezer communicated well, arrived on time, were very efficient, quick and very mannerly. Took old freezer away. Couldn’t have gone smoother.”

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Posted 6 days ago

“Very happy with fast friendly service. M167 and M168. Thank you”

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Posted 1 week ago

“Arrived within the time frame given to me. Very courteous & helpful delivery guys. Furniture handled with care & they made sure not to scuff against any walls. Excellent service.”

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Posted 1 week ago

“Excellent service, arrived at time quoted, delivery men very respectful and polite.”

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Posted 1 week ago

“Excellent delivery service on time and kept informed at all stages as to time of delivery.”

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Posted 1 week ago

“Fantastic service. Regular phone calls updating on time of delivery. Really polite drivers. Brilliant! Thank you”

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Posted 1 week ago

“They did manage to carry box in. With Cotswold delivery they rung before arrival, removed packaging to check product and took away all packaging. Far better service!”

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Posted 2 weeks ago

“Excellent service, arrived promptly and very efficient and polite delivery.”

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Posted 2 weeks ago

“Delivery came with the 3hr time slot & the item was placed where I wanted it to be, which was much appreciated. Overall an efficient & polite service received.”

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Posted 2 weeks ago

“This was delivery was difficult because of the weight and unusual access to the building However, the team of two handled it brilliantly. I had regular updates of delivery time and a phone call 15mins before arrival. The item was put into the postition I asked and it was all done quickly and efficiently. The two man team were great.”

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Posted 2 weeks ago

“Good communication about the delivery date and delivery made within the 3 hour time slot. Remarkable considering they had travelled from Birmingham to Penzance that day with numerous other deliveries. Staff were polite and helpful. My concern for the staff was that they were driving around Cornwall for 20+ deliveries and then driving back to Birmingham, all in one day and only one of the men did the driving. I felt a lot was asked of them. Well done gents.”

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Posted 2 weeks ago

Furdeco is rated 4.1 based on 429 reviews