Friends Capital Reviews

4.9 Rating 167 Reviews
97 %
of reviewers recommend Friends Capital
4.9
Based on 167 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Friends Capital Reviews
Visit Website

Phone:

01143031031

Email:

robert.wilson-rust@friendscapital.co.uk

Location:

Beehive WorksMilton Street,
Beehive WorksMilton Street
Sheffield
S3 7WL

Write Your review

Tell us how Friends Capital made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Knowledgeable, very efficient. Excellent service, would highly recommend.
Helpful Report
Posted 5 years ago
On the whole Friendly and polite staff. Unfortunately bad time management lead to my mortgage not being completed in time therefore cost me hundreds of pounds on a high interest rate along with unbearable stress. Was more or less told it was my fault (although I was told the deadline would be met on more than one occasion) Did not get the chance to voice my opinions before paying for this service as I received a phone call asking for money over the phone. Feeling cornered I paid the money , after being told I didn’t answer the first phone call ‘because you knew we were after money from you’. Within an hour of posting this review I was contacted and my issues were resolved to my satisfaction. Thank you
Helpful Report
Posted 5 years ago
Hi Mili, Thankyou for your feedback. I`m really disappointed that you were not happy with our usually excellent service levels, see previous reviews, and I have emailed you my contact details to discuss this matter further.
Posted 5 years ago
Having had limited experience of dealing with IFAs about mortgages I was delighted at how friendly Paul was in dealing with my initial enquiry about a mortgage for a shared ownership property and in respect of mortgage arrangements where parents can help. This was only a very superficial and early enquiry but Paul's response was very professional, helpful and supportive and provided me with great confidence in dealing with Friends Capital as this matter develops. David
Helpful Report
Posted 5 years ago
Excellent sevice found me a motgage what was suitable for my needs
Helpful Report
Posted 5 years ago
Came across you by accident, was suffering financially and this was having an emotional impact on my life. Went to four Major high street banks and they all refused to help. You came at the right time and as a blessing, both Richard/Robert reassured me they will provide a resolution, I had my doubts and just went along with it. However they proved me wrong, and I am indebted to all the help and support you have provided me and cannot thank you enough. I will definitely use your services again. You delivered what you promised. Thank you.
Helpful Report
Posted 5 years ago
Excellent , very professional , did exactly what they said they would with no fuss or waffle. Thanks
Helpful Report
Posted 5 years ago
Amazing friendly service, this company and the team have given outstanding and helpful support ensuring I am fully protected but that I also fully understand the process and the detail. I would like to mention how outstanding Richard Robinson has been throughout the whole process
Helpful Report
Posted 5 years ago
Richard who I spoke to was extremely helpful and equally none judgemental in what I consider a very complex situation. He spoke with clear experience and expertise and I am very grateful for his advice. He has offered to help me with future questions and quires and I believe this was a very genuine offer to help me even though it was all free. Thank you clare
Helpful Report
Posted 5 years ago
Quick, attentive, professional. Made buying my first property an absolute breeze, would recommend to anybody!
Helpful Report
Posted 5 years ago
Excellent! All round Extremly helpful ! Robert went above and beyond to sort out mortgage which wasn’t easy both being self employed in young businesses but they did a cracking job were very patient and polite the whole time. When Robert wasn’t available Richard did all he could to answer any questions and pass information on. Thank you again so much Paul , Robert and Richard your a great team and we would always highly recommend you
Helpful Report
Posted 5 years ago
Excellent service took care of everything
Helpful Report
Posted 5 years ago
Ive always used Paul and the team for all my personal IFA needs. I can honestly recommend Friends Capital to anyone looking for mortgage, life insurance or loan help. They always get me the best possible deal and with less hassle.
Helpful Report
Posted 5 years ago
Very efficient, hassle free, friendly service. Definitely recommend them and I will use again
Helpful Report
Posted 5 years ago
Friendly, helpful and professional service, highly recommended, very pleased
Helpful Report
Posted 5 years ago
Fantastic service very knowledgable staff made life very easy for me would highly recommend
Helpful Report
Posted 5 years ago
Brilliant service from Robert Rust would definitely recommend, kept up to date at all times and very quick at dealing with things! Thanks Robert Ryan & Stacey
Helpful Report
Posted 5 years ago
Brilliant service. Good professional people. Stress free would recommend to anyone. Thank you guys
Helpful Report
Posted 5 years ago
I can not express in words just how amazing Richard and Robert are they have gone above and beyond my expectations a huge big thank you for all the hard work you have done for us. Lynn mark
Helpful Report
Posted 5 years ago
With all the changes now imposed on Landlord with BTL mortgages, section 24 tenant taxes and the difficulties lenders now impose, their broker, Robert Rust, persevered in finding me finance as a property was due for remortgage, albeit that I did have to find additional finance to make this happen due to a low valuation, which again is a futher added problem landlords are experiencing.
Helpful Report
Posted 6 years ago
Every one I spoke with were very friendly and helpful. My mortgage adviser went above and beyond on a number of occasions. The case was progressed quickly and I was kept in the loop at all stages. If you are looking for quality service I would strongly recommend these guys.
Helpful Report
Posted 6 years ago
Friends Capital is rated 4.9 based on 167 reviews