The Natural French Soap Company Reviews

Name: The Natural French Soap Company
Rating: 4.85

4.9 Rating 488 Reviews

97 %

of reviewers recommend The Natural French Soap Company

Company Reviews

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Metrics

4.9

Based on 488 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0033 986 21 04 65

Email:

bonjour@naturalfrenchsoap.com

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The Natural French Soap Company 5 star review on 5th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A wonderful variety of good quality soaps with exquisite scents. They always arrive promptly and beautifully packaged. I wouldn’t buy my soaps from anywhere else!!”

Helpful Report

Posted 3 years ago

“The pandemic caused a really big delay in the delivery, but that was nobody's fault!!! We were still able to receive our order!! I was so excited to find a website that had the Le Petite Marseiliais soap that was affordable. I went to Carrefour in France and bought a few and my husband ended up using all of it. I was surprised and delighted to see the variety of scents The Natural French Soap Company had and decided to buy nearly one of everything. We even received a beautiful almond soap bar as a free gift. When the delivery didn't come in time, I emailed Sophie, who promptly emailed back and tried to get to the bottom of the situation. I was very grateful for her concerns. When we run out of our body wash, I will definitely order again. Thank you again, Sophie!”

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Posted 3 years ago

“Extremely happy to be able to purchase the environmentally friendly and beautifully scented refill packs. From the moment of ordering I was kept informed of the progress of my order and it arrived packaged with care. Thank you. Still enjoying 8)))”

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Posted 3 years ago

“You don't often get soap (or a company) as good as this – the perfume lasts as long as the soap does (thank you!), the soaps last a l o n g time, the quality is excellent, the service is fantastic and the people are fun.”

Helpful Report

Posted 3 years ago

“I was VERY happy with my purchase - so fast and nicely packaged (plus I couldn't find many of the items anywhere else). I look forward to ordering again soon! Sophie even left a lovely sample of green soap that I plan to purchase next time. Since we can't travel to France right now, it allows us to have some of the items I usually buy when traveling in our home.”

Helpful Report

Posted 3 years ago

“Excellent soap (wonderful choice of scents) and service by a family owned company. Even shipping to the United States my orders were promptly shipped and delivered.”

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Posted 3 years ago

“The soaps are really good quality with divine fragrances. I have no problem using them on my eczema prone skin. This company has many different products to choose from and all are reasonably priced. Sophie offers really good customer service. I highly recommend The Natural Soap Company.”

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Posted 3 years ago

“The speed with which my delivery arrived (from France) puts some UK-based online retailers to shame. I also love the warmth and humour of Sophie's emails. It really feels like she has a personal relationship with her customers. Bravo!”

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Posted 3 years ago

“I’m pretty adamant about 0 waste - I mean where is “away” when you throw it out? Ironically to clean it seemed you needed things in plastic bottles. I’d read that you could use French soap for everything from dishes to shampoo and it left your skin feeling great. I also used soap to get stains out of clothes while in Colombia. It was harsh on the hands but worked great. The laundry soap from this company works great & my hands are happy! - also the service is not only good & quick but fun. Try it & see what I mean :). It’s all true. I’m so happy. I’ll never go back to plastic bottles.”

Helpful Report

Posted 3 years ago

“This company was the BEST! I ordered the soaps and they did not ship quickly enough so Sophie sent me another set so I would get them in a more timely fashion. I will be a customer for life!”

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Posted 3 years ago

“I love soap from The Natural French Soap Company so much! Every bar is a beautiful bit of affordable luxury, and though I can't go on holiday this year, every time I wash my hands the scent of Lavender or Tilleul transports me back to wonderful holidays spent in France.”

Helpful Report

Posted 3 years ago

“The service and products from The French Soap Company are excellent. From the point of ordering to the very humourous email telling me my soaps were on their way to the actual delivery (which included a lovely , complimentaryFrench jam tart) was all very efficient and my soaps are fabulous. Thank you Sophie.”

Helpful Report

Posted 3 years ago

“I absolutely love all of these products. It's wonderful to have a taste of France delivered to my door in the west of Ireland! I'm a big fan of the P'tit D'Op and Le Petit Marseillais range. Would highly recommend this website. All products are carefully and tastefully packaged.”

Helpful Report

Posted 3 years ago

“When I travel to France I pack my returning suitcases with Marseilles soaps, because they are the best. I was thrilled to find the soaps through the internet and the Natural French Soap Company website is both beautiful and instructive--a consolation for not being able to travel this year.”

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Posted 3 years ago

“I love this company and their products!!! Great customer service from start to finish❤️”

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Posted 3 years ago

“I first came across this lovely soap on holiday in Provence, and decided to look for it on line.Hurrah I found it, all the delicious perfumes, and my skin is so much better. The soap arrives quickly and the customer is informed of it’s progress in the mail every step of the way. Very happy customer.”

Helpful Report

Posted 3 years ago

“First found Natural French Soap Co when we did a google to find some French soap we'd bought on holiday and had loved. Have since ordered other soaps from them and have enjoyed all. Pleasant, friendly and efficient service with personal touch.”

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Posted 3 years ago

“It is always a pleasure dealing with the natural french soap company they are lovely people with a real passion for soap and bring new soaps to the website for us lucky customers to try. As here in the United kingdom especially for me in rural west wales i would never be able to get my french soap fix with out these guys. There soapstars😁”

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Posted 3 years ago

“I am, "a wash" with compliments ! Site is Excellent - a Wonderful selection, and I find the Price, Quaility of their Products, Excellent - as is Customer Service, & Delivery- Merci Beaucoup -”

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Posted 3 years ago

“So glad we have found this company. Firstly, so easy to select and order online. Prices are so reasonable and delivery just a few days. The deliveries are now an anticipation in themselves. Soaps are beautifully individually wrapped in tissue paper and there is always a lovely extra gift enclosed like a sample travel soap, or even little pastries. The first gift we had was a travel rose soap and that has become our favourite fragrance. The soaps lather amazingly well even though we are in a hard water area, and our skin seems much smoother and softer since using these soaps. Also have bought the liquid soap which is the best we’ve ever bought and a tiny amount lathers beautifully. There’s always a lovely message from Sophie in the paperwork accompanying the delivery. We feel we have made a new friend although we’ve never met. We intend using their soaps exclusively from now on.”

Helpful Report

Posted 3 years ago

The Natural French Soap Company is rated 4.9 based on 488 reviews