French Market Lanterns Reviews

Name: French Market Lanterns
Address: 32411 Fm 2978, Magnolia
Rating: 4.52

4.5 Rating 340 Reviews

86 %

of reviewers recommend French Market Lanterns

4.5

Based on 340 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About French Market Lanterns:

A leading online seller of authentic handcrafted gas light lanterns. Gas, Electric and LED options available for Handing, Post and Wall Mount installations.

Visit Website

Phone:

866-393-3881

Email:

customerservice@frenchmarketlanterns.com

Location:

32411 Fm 2978
Magnolia
77354

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French Market Lanterns 5 star review on 26th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lanterns are beautiful! We are wild about them. I appreciated how fast they shipped out.”

French Market Lanterns 5 star review on 14th November 2022

Helpful Report

Thank you so much for your glowing 5-star review, Donna! We are truly grateful for your kind words and for taking the time to share your feedback. It brings us immense joy to know that you find our French Market Lanterns beautiful and that you're absolutely wild about them! We also appreciate your mention of our fast shipping. We understand how important it is to receive your order quickly and we make it a priority to get products out to our customers as swiftly as possible. Once again, thank you for choosing our lanterns and for the fantastic rating. We hope they bring a warm and enchanting ambiance to your space. Should you need any further assistance, please don't hesitate to reach out.

“I found the product to be of good quality, but the finish was substandard. I purchased for the antigue copper. The lanterns antique copper is stripey with definate green lines, streaks. I therefore wanted to return, but found the return policy of 25% restocking fee to be excessive for a product I was unable to view in person before purchase. Over 300$ to place already boxed product back into inventory is excessive. Therefore, I will be keeping product until I find something I like to replace it.”

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“Beautiful and well crafted. I’m delighted with purchase”

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“Really nice lanterns. Great customer service and super fast shipping!”

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“Great products and service. Will love my lanterns for years to come.”

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“I purchased the "gas look" bulbs and I love them! Quick service too!”

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“We could not be more thrilled with our gorgeous new exterior light fixtures. They are so beautifully made that a number of neighbors have already dropped by to compliment us and ask us where we purchased them. Best of all, the customer service specialist with whom we worked, Becky, was just wonderful. I must have asked her 100 questions and she answered them all patiently and in detail. This was a big purchase for us and I was very nervous, but it has been well worthwhile.”

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“Beautiful hanging yoke electric lantern. The flicker flame upgraded LED bulb looks fantastic with our modern farmhouse upgrade!”

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“The lanterns are beautiful and well made (They are not installed yet but I did open to inspect). They are packaged very well and I look forward to their beauty and elegance for years to come!”

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“I have purchased from them on multiple occasions and have been very satisfied.”

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“Jeff was awesome!!! Our lanterns came with the glass shattered (not his fault-I think the delivery guy slammed them down on the porch). Anyway, Jeff sent replacements before I ever got the broken ones to the UPS store. The new ones look great! He even threw in two new light blubs. Michael in Charlotte”

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“This latern arrived quickly! It looks beautiful...I have not had it installed yet as it is for a new contruction home and they are not quite ready to install it yet.”

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“I love my new outdoor lamp. Especially that I was able to customize so that I would have more copper on the lantern.”

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We're so glad you love your new lantern

“The lantern was delivered as promised on time, and in perfect shape. It’s beautiful. I’m very happy with Service and with the product.”

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“Under promised, over delivered. Like it. I'm a design build homebuilder and will be using them again.”

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“Service was very responsive. The lantern is even better in person.”

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“Awesome customer service, and the quality is amazing!”

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“My lanterns were too small & looked odd bc of this. However, due the cost to send back I just chose to keep them. Customer service call center is great. Reason for the star review is “company policy” to return. These items are expensive & it’s too much to charge to return.”

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“Beautiful Lantern! Because of the extreme cold, flu and pneumonia then crazy rain it’s still in the box, but it looks really nice. Further review when it’s installed.”

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“Our lantern is absolutely beautiful! We haven’t put it up yet as our renovation isn’t complete but I’m only assuming it will be just as perfect installed as it is just out of the box!”

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“I ordered a gas lantern that has a flame in antiqued copper. The visual impact is huge. I had a question & got a very quick response.”

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French Market Lanterns is rated 4.5 based on 340 reviews