FourFit Q&A

31 Questions   /   11 Answers
85% of reviewers recommend FourFit

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It says it’s for kids but how small is the band. Also is it secure with just the studs rather than a watch type strap

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App won’t connect/pair to band

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FourFit mini NOT tracking steps ... any advice?

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Hi I received my fourbit yesterday and itsnt charging correctly? I have it plugged into main usb. Does it require a specific charger? Im using a samsung one?? If it doesnt connect il need to return it. Thanks

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Hi I have ordered two of these for my twins and neither seem to be charging ? Do they need to be switched on to charge - please advise on how to charge effectively on the first occasion . Thanks

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Please email our team at support@four.fit with your order details and a member told the team will be able to assist you.
How do i know if its charging

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Please email our team at support@four.fit with your order details and a member told the team will be able to assist you.
The is an issue with the app I can only select Canada

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How can I change the time I’ve connected to my iPhone and it still doesn’t work?

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I received my mini as a gift for my sons birthday. I have it plugged in to a USB but it’s not vibrating/ charging/coming on! What do you suggest I do??

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Please contact our support team at support@foud.fit and one of the team will be able to assist you.
It didn’t track sleep. Is there a setting to turn on for this or is it automatic?

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will this fit a 5" wrist

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Hi, I bout a charger off this website for a fourfit last week. Unffortunately however it arrived as the wrong charger as I have a fourfit 2.0 and it arrived for a larger model, I was wondering would it be possible to exchange the charger for one that suits my fourfit

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How are people charging these? I’m trying plugging it into a iPhone plug but it doesn’t seem to charge?

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Try another one.
Why do u lie and scam people????

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Why are you not honouring the holiday my friend won?

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how to charge of fourfit mini

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You pull off the strap and then put it into an adaptor. It should vibrate when charging. There will be 2 gold strips underneath on the correct side to put into adaptor.
As a new brand, using the other company mobile application like wearfit, it is not suitable, I think.

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Got Four fit for granddaughter but it will not charge tried pc and laptop but nothing happening

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Charge up using a standard USB wall charger. Simply pop off the strap to reveal the end with the metal strips. Insert face down and hold the band firmly into the USB for up to 5 seconds to activate then leave to charge for around 20 minutes.
Try an adaptor- the ones you charge your phones with. Should vibrate when charging.
We got a new fourfit for my daughter on Friday, is it not charging. How do we get a refund or exchange?

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Charge up using a standard USB wall charger. Simply pop off the strap to reveal the end with the metal strips. Insert face downand hold the band firmly into the USB for up to 5 seconds to activate then leave to charge for around 20 minutes.
how do i change the clock to not be 24hr

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I do not think you can change that.
The goods you have sent me are faulty (won't charge) and I want to return it for a full refund. How do I do this? My emails and phonecalls have been ignored.

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I recently purchased one from you. It arrived without a charging lead, and it wouldn’t even turn on. I think it was not the new model that I paid for. I emailed you about it and have had no reply which is very disappointing. I posted it back for a new replacement or refund and have had neither so far. Please sort it out it was a present for my daughter.

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You do not need a chargwr. You have to charge it as soon as it arrives. Pop off the strap with the metal studs and plug into an adaptor. It should work-it worked for me.
Sent Fourfit bracelet back for repair/replacement on 7th Nov, got no acknowledgement, no email replies, no calls answered. HOW DO i CONTACT YOU?

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we have been waiting to hear back re a proposed meeting. This we have chased through trying to all and by chasing emails ?

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Hi I have a band and though it shows the Bluetooth is paired with my phone it states data temporary unavailable it has been like this for best part of 4 days. Help

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How do I get in touch with FourFit? I've been phoning, sending emails etc. but cant get in touch with them at all. Bought a Fourfit watch and got a Wearfit instead. The watch doesn't look the same, don't count steps properly, doesn't measure heart rate properly, so cant tell for sure if it will do anything else right. It was a birthday present for my wife that's laying on the bookrack gathering dust as she don't want to wear it since it can't do any of the readings she is interested in. I feel totally ripped off

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I've been waiting a week for my order to come through and still nothing? I've tried phoning but no one answers I've tried emailing and no replies? I don't even have a tracking number? Could you tell me what is going on? This is ridiculous!

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I wrote to you regarding my Fourfit I received this week it seems to be faulty it doesn’t charge at all, I’m not happy please advise you don’t answer the phone or emails I needed this due to health reasons for Friday if this week

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headquarter, service center in agra u.p india, which company country?

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Have returned the health band as it was incompatible with my ipad 3 weeks ago but have not received my refund, can you please get this sorted asap

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I wrote to your company regarding ,y fourfit braclet. I would be gratefull if your would either send a replacement or a refund

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Hi Linda, Please check your emails. We will liaise with you regarding a replacement unit.