Fortnum & Mason Insights

Fortnum & Mason have a Customer Happiness Grade of B-. Customers are happy with their customer service.

 

B-
Happiness Grade
B-
71.43%
Industry Average
" Their Customer Services team was absolutely amazing in helping us get our order right. "
-
" Superb quality food. Wonderful customer service department. The best place for Christmas shopping. "
- Anonymous
" I use F&M to bring a smile to people! Their exquisite packaging, superior products and excellent customer service are second to none, just wish they had a little more choice. "
- Sarah Khouri

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Alice, Customer Support