“think the cards are over price when the main target age is youngsters think you are ripping off the kids”
Posted 4 years ago
Our prices are clearly visible before purchase - the alternative would be to buy countless Multipacks and Mini Tins to get the Limited Editions you needed which would ultimately cost more. And to think you also received a free tin too! There's no pleasing some customers!!!
“My cards never arrived still over a week now!!!! really not happy and I paid for next day delivery.”
Posted 4 years ago
Faye - are you sure you haven't had a Whilst You Were Out Card from the Royal Mail? We will check our delivery manifests later and advise accordingly.
Posted 4 years ago
Tracking Number for the item was AF580483144GB and the Royal Mail have your item as indicated by the message below;
Latest update: We have your item
We have tried to deliver your item from our HIGH WYCOMBE Delivery Office before 06:55 on 25/11/16 and we have left a while you were out card.
There are instructions on the card on how to collect your item or arrange a Redelivery.
Can you please arrange to change your review once you have collected your cards.
Posted 4 years ago
Faye - as you have signed and received the cards can you amend your review please.
“Really pleased with the service. Super quick delivery and in perfect condition. Would definitely recommend to anyone. The best thing is you can buy the cards you need rather than spending a fortune on packs and getting doubles”
“We ordered pre-order match attax cards with delivery promised on day of release but still waiting for them to arrive 7 days after release date.”
Posted 4 years ago
All orders were due to be shipped on or before the official release date on 29th September as per the information on our Website. Your order was dispatched on Friday 30th September.
“Item still hasnt arrived only ordered of website as said it would be here day before release date or on! Upset little boy whos been waiting!”
Posted 4 years ago
All orders were due to be shipped on or before the official release date on 29th September as per the information on our Website. Your order was dispatched on Friday 30th September.
“A most nauseating and unprofessional service from start to most disappointing end.
Avoid at all costs !”
Posted 4 years ago
This is factually incorrect.
Your order was actually for £2.65 not over £50 as you clearly have stated on your review.
The order was actually delivered to the address specified on the order then returned back to us as you had failed to pick this up from the Post Office.
“I pre ordered a 14.95 starter kit and mini tin for my nephew as a present last Monday. It still hasn't arrived and now all of his friends have theirs before him. I have had to buy him extra cards in the meantime as he was so upset. A thoroughly disappointing experience”