About Finest Dental:
FINEST DENTAL - PREMIER LEAGUE DENTISTS, INDUSTRY BEST TREATMENTS AT AFFORDABLE PRICES
Cannon St London - Liverpool St London - Brentwood - Wokingham - Winchester - Milton Keynes - Leicester
At Finest Dental we are one of the fastest growing cosmetic dental practices in the UK. We strive to provide first class treatment at very competitive and affordable prices. We provide a range of cosmetic dental treatments, from dental implants and invisible braces, through to dental crowns, dental bridges and white fillings. Our dentists are all highly qualified, reliable, professional, trustworthy and GDC registered. Dental work isn’t always cheap, that’s why we go above and beyond to provide the treatment you require, at a price you can afford to pay.
Our promise to you is that, as well as driving prices down, we will ensure the highest of standards are maintained. We hire only top quality practitioners, all registered with the GDC (General Dental Council) and qualified in cosmetic procedures, like implantology. Our practices are all of the highest standard too, having been passed by the CQC (Care Quality Commission).
We try to make the whole process of enhancing your smile as easy and stress free as possible, it all starts the first time you contact us. You can call us free at any time on 0800 756 6860 and ask any questions regarding the various cosmetic procedures you may be considering and pricing. If you decide to go ahead with a free consultation, we can book you in to your nearest practice. Whatever your cosmetic dental requirements are will have to be determined by one of our experienced dentists at the practice. The staff there will put together a treatment plan, pricing and give you a good idea of exactly what the process will involve. From there you can go away and think about it or decide to get started as soon as possible.
We always welcome any feedback you may have, positive or negative, it’s all helping us develop and achieve our mission, of being the UK’s best cosmetic dental operation.
"So , where do I start?
I cannot put into words how amazing my experience was at the Milton Keynes Finest Dental practice! From the day I started my Invasalign treatment and through every visit and check up in regards to my treatment - I was greeted with great customer service on reception thanks to Chloe Child and Joshua Robertson. Then a really special thank you to Harps who was so friendly and approachable through every change over and all up to the finishing final day of treatment. He made my experience so special and even made my teeth look perfectly straight after my invasalign which really made my experience 10 times more special and made me feel like a valued customer. I also want to thank the dental nurse who helped Harps out as she was really helpful and friendly too. Invasalign has genuinely changed my outlook on life and has made me feel much more confident and happier within myself. I will definitely recommend to friends and family. The procedure went smoothly and even though some of the change overs were a tad painful - it was all worth it for the final results. I would add that it is extremely important to make sure to wear the brace every single day and night without fail and only have 2 hours max when taking off for eating/drinking throughout the day. If you want straight teeth then its a commitment but if you follow the guidelines then they will genuinely work! I am so so happy that I finally got them done I cannot express my gratitude enough to the whole team at Milton Keynes. I am going back soon to get my teeth whitened, and will be going back for regular check ups and so forth. Cant stop smiling - Thank you!"
"I would just like to take this time to personally thank talah, who sorts everything out for you, but not only that the support he shows you makes you feel like your his only client.i have a massive fear of the dentist and he would come In the room with me on every appointment, talk to me, play music. I could text him at any time and he would always do his best to accommodate me. On my last visit he told me he was moving to another branch and I for one will miss him so much! What an amazing, kind loyal person you are. I can honestly say if it wasn't for you I wouldn't of had my treatment done , I can't Thankyou enough and I wish you well in your new adventure joanne tc xx"
I went to Finest Dental in tears after finding out I was loosing 2 of my frontal teeth, I'm only 26 an it was a big trauma! All the staff at Finest Dental is friendly and the new branch in Cannon Street is spotless, but my biggest thank you goes to Ivana. She was the sweetest dentist I've ever met in my life, she explained my options step by step and made me feel a lot better. She and all the nurses and dentist I met in my 6 month treatment did a great job, I will definetly recommend it to anyone who needs professionalism and experience!
Thank you for giving me my smile back :)
Ps. Can you guess which teeth were missing?!?"
"I’ve been visiting the finest dental - Winchester clinic since July 2018 and they have been nothing but amazing. So helpful and more than welcoming. I couldn’t have wished for a better outcome for my teeth and a better environment to have my work done. Thankyou all so much."
"I recently visited finest dentist in cannon street for a consultation for implant. I been for few consults, but found this to be most informative and personal. All team were really friendly and made me very comfortable. Thank you Robyn who helped me and made me welcome."
"Unfortunately, this organisation does not stand up to its name. Here's what happened to me:
- My Invisalign treatment was OK, however, I kept seeing different dentists who barely knew why I was there.
- Following my treatment, I have asked for veneer for one of the teeth which was dark. It was accepted and payment of £500 was taken. I have advised the team that I was leaving the country and I've had 8 weeks to complete. I had many appointments at which nothing happened except scans after scans and some paperwork filled in and when I decided to take matters into my own hands I was told there was not enough time left.
- I booked in for hygienist and to get my attachments taken off all on one day. When I came, people there didn't know it was the end of my treatment, but after I've told them, they took attachments off. My hygienist treatment did not happen that day, the machine was not working, so I've ordered a nightly retainer which was included and was due to come back.
- When I did come back a week later, nightly retainer didn't fit properly. I've had to take them anyway because I was wearing my last trays for too long at this point and quite frankly they were not fresh anymore. I have ordered additional Vivera nightly retainers and went away waiting for Vivera to come back.
- I have returned a week later to get Vivera, they were made based on my old scan before I started Invisalign, with my teeth still completely out of line. They've had to re-order them again. I kept repeating that they will need to be sent abroad, as I am leaving in a week. The dentist didn't know that I came for the hygienist treatment, for which I've paid £55. The dentist told me they've treated me to one and spent 4 minutes doing it. I have complained at reception and asked for a refund.
- I have moved abroad, kept chasing for payment since 19 of December (today it is 20th of February), but had lots of emails going around on reception level and no refund yet. I was being told Head Office was dealing with it, but Head Office never answered any calls or emails for the 3 months.
- Today my husband was on a business trip back in London and I have asked him to come in and pick the second version of Vivera up. Turns out, they have sent it to my old address (it was too far to travel to pick it up). Vivera (the nightly retainers) were ordered again for the third time, let's hope these will arrive.
It has been almost 3 months now and I was unable to get any of my money back and neither have I received a proper hygienist treatment, veneer or my nightly retainers.
If you ask me, I would say - STAY AWAY!"
"I had several implants done ...6 months later some have fallen out ..since then every appointment except one has been cancelled the last one on the morning just before I was due to train ..I am left with gums with a stub sticking out!!! I was called today to say my next appointment has also been cancelled what is going on ? I have Parkinson’s disease and the stress is my symptoms exaggerated Sean Doyle"
"I can’t recommend finest enough, great friendly staff and great treatment, Harp is so patient and gentle. So nice to walk in and they know who you are. Going to miss going there now my treatment is finished. Couldn’t be happier with the results of my implant."
Thank you so much for sharing your experience with Finest Dental and Harps. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The team will be thrilled to hear your feedback!
"I have been with Finest Dental for 3 years now and wanted to leave a review based on my experience. I have had a number of services including: a crown, implants and Invisalign.
I can honestly say that Jordan with whom I have been engaging has been just perfect, I cannot fault the service received. From a price perspective I felt that I have been given the best price based on my research.
I have had many appointments and some has been challenging to organise but reception has always made an effort to find an opening.
I can’t fault any of the services (crown, impacts and Invisalign) received so far and I have and still would recommend Finest Dental to friends and family."
We would like to thank you for your recommendations and for this amazing review. Our team of professionals are dedicated to providing you and everyone else who visits Finest Dental with only the best there is to offer. It’s so nice to hear that Jordan helped to make your experience such a positive one. Jordan is delighted with your positive feedback.
"I was exceptionally happy with the service offered to me and my partner. Linet was so efficent and comforting over the phone, she was able to book us in with ease ahead of time. Thank you so much Linet... Adel T"
"I recently booked an initial consultation over the phone and was told that if I couldn’t make my appointment I would be able to cancel it and my deposit refunded. I would just have to contact the Liverpool branch and let them know directly. I have been trying to get in touch with this branch for the past 5 days and so far I keep on getting put through to a call centre and told I would be receiving a call from the branch directly. This hasn’t happened yet. I wrote to the complaint department and they have also failed to contact me yet so would appreciate if ‘finestdental’ would not reply to this review with an ‘apology’ and being encouraged to contact the complaint department as I have already done this and it was a waste of my time. I have already concluded that I will probably not be getting my money back as previous customers have been complaining about waiting for their refund for ages. I am just grateful that this happened now and I am therefore aware of the customer service they provide. I have already decided to seek my Invisalign somewhere else."
I apologise on behalf of everyone at Finest Dental. Please know that your situation was an exception. We can’t fix the past but you have my personal commitment to improving the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.
Please email the customer care team with your full name so we can look into the delays caused for you. Complaints@finestdental.co.uk
"I would like to say how great my whole experience at the Winchester branch was from the great level of service to Sam and Geraldine in reception so helpful and friendly . I would also like to thank the dentist and technicians they all have done an amazing job and I now have an awesome smile and all for a very responsible price . Thanks Finest Dental Winchester"
"Had my first ever consultation at the Birmingham branch yesterday. I have a phobia of the dentist and have not visited one in a number years but the staff at Finest Dental in Birmingham were so lovely and made me feel so much at ease. Would definitely recommend."
We are incredibly grateful that you took the time out to leave us this review. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to seeing you again soon.
"I finished my treatment with Finest Dental 6 months ago and it has honestly changed my life. I have waited to write my review due to wanting to be 100% sure that the aftercare was just as good as my service during my treatment. I have read a couple of bad reviews about not being refunded money, however I personally have not had this experience at all. I paid for bone grafting which I ended up not needed and this was refunded to me 26 days after my Treatment Coordinator submitted this. I had a full upper arch reconstruction and it is just perfect, feeling 20 years old again! Thank you so much Finest Dental. A special thank you to my Dentist's Paula, Ivana and the whole team at Cannon Street."
"Liverpool Street finest dental.
Invisalign is a completely different experience to any other brace, starting off from an impressive 3D scan, simply application of the attachments, to then just having to change the retainers every week, within 6 months I was nearly finished, the optional refinement stage is a brilliant way to finish the treatment transforming a great smile to a perfect one. It really is a pain free experience from start to finish. All members of staff are lovely and very accommodating to your needs.
Layla did an amazing job of making sure I had the perfect smile I’ve always wanted over the final stages of my treatment, such a lovely person and always made sure I was happy.... Thank you!!
The best money I’ve ever spent!"
"I have just finished my treatment at Liverpool Street and couldn't be happier. I finally have the perfectly straight smile I've always wanted. Thank you to all the staff going out of the way for me to hit my deadline with moving away. I would recommend Finest Dental to all my friends and family."
Thanks for taking the time to share your positive opinion on Finest Dental. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again soon and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.
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