“We had direct contact with a number of employees from FDG and they were all very prompt in responding via email and phone. They did visits and surveys and reports with a very quick turnaround and the installation was surprisingly done (including 16 new radiators!) in the 3 days they promised - and they made sure that we weren't left without hot water and only one night without heating during the installation process. When there was an issue with "balancing" the system, someone came out within a few days and spent 3 hours sorting it out. We're happy with our efficient new heat pump :-)”
Posted 3 weeks ago
Hello Rebecca! Thank you very much for this amazing review, we're so glad you are happy with our service at FDG- FDG Team
“An amazing service!
Fitted us in when let down my multiple other companies, supplied and fitted an amazing system which through all the snow has kept us warm and in hot water.
Also amazing help with sorting the RHI payment.
Highly recommend using FDG!”
Posted 2 months ago
Thank you Joanne for your amazing review, we really appreciate it and we hope you enjoy your new, renewable system! -FDG
“THEY INSTALLED A 6.4 KWH SOLAR PANEL SYSTEM ON MY ROOF AND MADE A NICE CLEAN GOOD LOOKING JOB IN SIDE AND ON THE ROOF.A VERY GOOD JOB FROM START TO FINSH AT A GOOD PRICE AND THE WORK FORCE WAS GREAT AT THERE JOB AND NICE TO DEAL WITH. ALL MY THANKS TO STAFF AND WORK FORCE FOR A VERY NICE AND CLEAN GOOD JOB.”
Posted 5 months ago
Thank you Steven for your amazing review! We're so glad you are happy with our service, if there's anything else you need you know where we are! - FDG
“I’m very impressed with this company , they did what they said they would do in the quoted time and the Vaillant heat pump for heating and hot water system Installed runs very efficiently with no issues since it was installed 4 months ago.
Thank you Steve, Jon and Ian.”
Posted 6 months ago
Thank you Brian for your smashing review! We're so glad you were happy with our service. All the best! - FDG
“What do you do if you discover that somewhere underneath an array of 12 solar panels (installed about 8 years ago) there is a significant leak through the roof? My answer was to trust the work to FDG Group Limited.
Scaffolding, of course, was a 'must', and in very short order FDG had arranged for this to be erected, swiftly followed by the removal of solar panels in order to identify the problem, and also to undertake the minor repair necessary to restore the integrity of the roof.
Based on my experience with FDG, I have no hesitation in commending them, especially as it was, to my mind, a rather unusual task. Many thanks to Nick who kept an eye on things, and kept me well informed during the whole endeavour.”
Posted 7 months ago
Thank you so much for you feedback - We're so glad you are happy with our service! -FDG
“Installation was completed on schedule and to a high standard. Very happy with the service.”
Posted 7 months ago
Thank you so much for your excellent review! We're so glad you're happy with our service. If there is anything we could do to help further please don't hesitate to give us a call! -FDG
“FDG installed a Vaillant AroTHERM Split 12 kW ASHP system in August 2020. On New Year's Eve, the system failed and Vaillant were unable to send out an engineer until 4 Jan. Steve from FDG came out at 1700 on New Year's Eve and, between Steve and Jon [via mobile phone], they managed to find the culprit box that had failed, replaced it [Steve by chance had a replacement in his van], restored our heating and thereby avoided 3 very cold days over New Year that we would otherwise have faced. This is customer support at its VERY HIGHEST LEVEL. Brilliant!”
“Found this company on internet initially to service my solar panel. I had been wanting to change my heating from gas to electric for some time and once I indicated this it was all systems go! In space of 3 weeks I now have my new boiler .Very quick service and engineers very helpful and worked very hard from installation by Torean and connection by Jon the electrician who went out of his way to get a special part which saved damaging an internal wall. I’m confident that from now on I will be supported should I have any problems and would definitely recommend this company.”
Posted 7 months ago
Thank you for the great review! We're so glad you're happy with our service, it's reviews like this that make all the hard work worth it. If there's anything else you need at all we're just a call away! -FDG
“They did an excellent job many thanks to John the engineer for explaining so much to me about the product it’s a week later and my bills are lower the Vaillant system works very well thank you”
Posted 7 months ago
Thank you Sandy for your wonderful review. We're glad you're happy with our service! If there is anything further you need from us we're just a call away. -FDG
“I was delighted and impressed by the response from FDG. From the initial contact by telephone, the on-site inspection, fitting of the new system and commissioning the whole process has been very professional. I would not hesitate in recommending them to anyone if you want the best result for such an important purchase for your home”
Posted 8 months ago
Thank you Tom for the great review! We're so please you are happy with our service. If there is anything further we could help you with we're just a call away! - FDG
“We knew there was something amiss with our solar panels, but 3 other engineers had assessed them and couldn't find a fault. Our panals had been working at only 50% of there incapacity since Eon exposed them to a power surge during the installation of a smart meter to our home 2 years previous. However, an FDG Group engineer found the problem within minutes. Within 24hrs we had a new inverter and our panels have been working at full capacity ever since. I highly recommend this company. They were efficient, professional and respectful every step of the way.”
Posted 8 months ago
Thank you Janet for you lovely review! We're so glad you was happy with our service. If there is anything else we could help you with, we're just a call away! -FDG
“I have been very impressed with the level of professionalism displayed by all members of the FDG Group that I have encountered. This has been from the planning stage Through to installation and following support.
I would highly recommend this organisation and the products.
Keith Jeffries”
Posted 8 months ago
Thank you Keith for the amazing review! We're so glad you're happy with our service. If there is anything else we could do to help further, we're just a call away! All the best -FDG
“Great service, the guys were very thorough and nothing was too much trouble. Job was completed in 3days as stated, impressed!.
However one of my radiators side panel was damaged on installation (dented), I did report this but am still to receive a replacement.”
Posted 8 months ago
Thank you David for your kind review, we're so glad you're happy with our service! - FDG
“Good value
original energy output of our solar panels had to be recalculated (downwards) twice, and the work had to be rescheduled twice, but when it was done, we were happy with the workmanship. A neat and tidy job was done.”
