Fashion World Reviews

3.69 Rating 16 Reviews
63% of reviewers recommend Fashion World
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"Would give 0 stars. My monthly bill is 50 pounds 47 of that is interest. Asked them for help they said tough and said it will be like this for years. So my 1200 pound bill which I know I shouldn't have done but it was all necessaties. I did expect some interest but not that much. Learnt my lesson the hard way."
Posted 1 month ago
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"I place my order, most items arrived in a timely fashion, most was returned as they were to stretchy for me, I paid in full for what I kept, when I received my statement i have been charged £10.59 interest! and £14.50 for what I don't know. Making what I considered should have been a zero balance showing as £25.09. Asking me for a minimum payment of over £4.00. I asked customer service why I had received theses charges and what they are for, I was told just to wait for my next statement as they didn't know!!! I am now worried they are going to affect my credit score. I did ask to speak to a manager but surprise surprise no-one was available.. So I am left angry, worried about my credit score and completely in the dark as to why they want £10.59 interest, and what they want £14.50 for. There was no items for this exact amount in my order."
Posted 3 months ago
"I ordered i didnt receive they said they would refund me they did then took the refund back and told me to fill in a form that i had to pay to send off stamp and envelope...disgusting and the common customer service advisors attitude absolutely despicable."
Posted 5 months ago
"Thiefs stole money from my account! Purchased items back in March they were lost in transit receievd a refund after a week of chasing. Get sent a letter to confirm items never recieved, sign it and pay to send it back. To then find yesterday they have stolen the money from my bank for the items. Complaints phone line is like talking to a robot. Customer service through email just repeat themselves and tell you the situation over and over. I now have to wait over 2 weeks to get my money back from this thieving company."
Posted 10 months ago
Fashion World is rated 3.69 based on 16 reviews

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Alice, Customer Support