“Let me start by saying FRAUDS. Fab hotel and their affiliated hotels are not only cheap but frauds as well. They show wrong photos while booking but when one reaches at the so called hotel its like a cheap domstay. Perhaps i would say domstays are anytime better. Fabhotels do not what service is. They just tie up with cheap local hotels, glamourize it and sell. My experience in Fabhotel Ess Pee grand was a nightmare. Dirty bed linen, Stinky rooms, broken bathroom. And the owner there Mr. Chandan said this is the premium room and not only that he also cheated us by saying deal with him directly to get a better cost. So he charged us and also taken the money we paid to Fabhotels. Such a sick team of unprofessional”
“Turned me away when I got to the hotel, first saying the hotel was full (I showed them the confirmation email) and then saying they won’t accept my passport or driving license as ID proof (they did not say they needed additional IDs at the time of booking). They took my money for the booking (despite saying they won’t) and are now not returning it - I had to Uber to a relative’s house to ultimately stay that night. I copied their CEO Vaibhav Aggarwal, their Co-Founder and Board Member Adarssh Mnpuria and their Board Member Prashanth Prakash from Accel into my communications with their customer service; none of whom bothered to respond to me despite my pleas. On another occasion, I had booked a Fabhotel for my staff members - breakfast was supposed to be included. They asked money from my staff members on the day for breakfast and now won't refund us. If you look at other reviews on websites like Trustpilot, Sitejabber and Facebook, you will notice that I am not the only one who has had an experience like this with Fab Hotels. Be very, very, very careful before handing over your hard-earned money to these guys.”
“i booked a FabHotel in Delhi and reached very easily from airport and the stay was delightful. rooms were Neat and staff was Very Friendly. Liked the service and value for money.”
“The room was clean and the location was good, quite, and peaceful. i had a good view from the room. parking was available. I booked the place at a very rate. I had a great stay and would definitely recommend it.”