Everything5pounds.com Reviews

4.40 Rating 78 Reviews
86% of reviewers recommend Everything5pounds.com
611 Review Views (past 24 hours)
02AM - 4AM
19 Review Views
4AM - 6AM
60 Review Views
6AM - 8AM
75 Review Views
8AM - 10AM
99 Review Views
10AM - 12PM
40 Review Views
12PM - 2PM
35 Review Views
2PM - 4PM
40 Review Views
4PM - 6PM
36 Review Views
6PM - 8PM
41 Review Views
8PM - 10PM
40 Review Views
10PM - 12AM
103 Review Views
12AM - 2AM
23 Review Views
02AM
2AM
Are you a business owner?
See Business Solutions

Write Your review

Tell us how Everything5pounds.com made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Customer Service
Telephone
communication channels
"if i could give them 0 stars i would. I have never experienced customer service like this in all my life. I placed an order of 70pounds worth of items. When arrived half the items were flung into the box like it was nothing with no packaging and protection. The items were NOTHING like how you see the pictures to be. One dress was completely different design. After my shock horror of what i found i got in contact immediately to request a refund which was done on 18th MARCH. It took several emails back and forth back and forth for them to finally say they will be accepting my refund. during this correspondences they kept saying can you take pics of all the items. As if i was going to sit there and waste my time showing them pics of ripped clothing defaces tags and stiching coming out. I just wanted a return. Finally, after 5 days i decided to call their contact centre. The agent explained for me to send the item codes i wanted to return and i would get a label. After doing this, did that happpen?? NOO! they keep sending me emails to close the ticket and i keep reopening to ask them for my returns label. This started on the 18th March it is now the 1st of April and they still havent sent me a returns label or refunded me my money. I dont understand how a retailer like them cant even send the returns label in the original delivery!!!its been two weeks and i still havent got this sorted, ABSOLUTELY DISGUSTING AND SHAMEFUL!"
Posted 2 weeks ago
Are you Everything5pounds.com? Gain access to your dashboard so you can reply to this review. Free Access
"if i could give them 0 stars i would. I have never experienced customer service like this in all my life. I placed an order of 70pounds worth of items. When arrived half the items were flung into the box like it was nothing with no packaging and protection. The items were NOTHING like how you see the pictures to be. One dress was completely different design. After my shock horror of what i found i got in contact immediately to request a refund which was done on 18th MARCH. It took several emails back and forth back and forth for them to finally say they will be accepting my refund. during this correspondences they kept saying can you take pics of all the items. As if i was going to sit there and waste my time showing them pics of ripped clothing defaces tags and stiching coming out. I just wanted a return. Finally, after 5 days i decided to call their contact centre. The agent explained for me to send the item codes i wanted to return and i would get a label. After doing this, did that happpen?? NOO! they keep sending me emails to close the ticket and i keep reopening to ask them for my returns label. This started on the 18th March it is now the 1st of April and they still havent sent me a returns label or refunded me my money. I dont understand how a retailer like them cant even send the returns label in the original delivery!!!its been two weeks and i still havent got this sorted, ABSOLUTELY DISGUSTING AND SHAMEFUL!"
Posted 2 weeks ago
"Just received some wedge shoes Dirty and ill fitted . Badly made and I think these have been worn. First order to this site and the last. I would return but it will cost me more than the shoes are worth. I have binned them."
Posted 1 month ago
"Just got my fleece jacket delivered. What a disappointment. Poor quality, I would like to return it but don't know how."
Posted 4 months ago
"Terrible service! I have placed my order on Sunday and it should have arrived 2 days ago according to tracking online. Postman hasn't seen any parcel for me and when I called staff at everything 5 pounds, they didn't know where it was either! They had promised to return my call or let me know by email today once they have investigated where my parcel is but nobody has bothered to do either. Very disappointed in their service!"
Posted 4 months ago
"Ordered size 12 , got size 10, they said i should have checked web page as it tells you this before buying. who orders a 12 if they want a size 10. never again."
Posted 10 months ago
"i did not receive my products and they never responded to my quiries until i escalated the issue to paypal for a claim"
Posted 1 year ago
"terrible customer service . no reply to messages . clothes are not the same when you receive them and are never true to size . go on trustpilot.com where you will see real reviews not fake ones which they have put on"
Posted 1 year ago
Everything5pounds.com is rated 4.40 based on 78 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support