Everest Home Improvements Reviews

1.14 Rating 7 Reviews
0% of reviewers recommend Everest Home Improvements
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"BI-FOLD DOORS ARE DEFINITELY NOT A SPECIALITY OF EVEREST A PRODUCT AND SYSTEM THAT THEY HAVE YET TO MASTER FULLY AND THE FITTING AND REPLACEMENTS AT EACH ATTEMPT (4 THUS FAR) IS AN ABSOLUTE DISASTER Everest representatives are only too eager to promote their products,stressing at every opportunity that they are the best,whereas in all honesty they are by no means the best neither in products,quality,performance,Installation. When you instigate a complaint you are automatically placed in a complaints procedure, a procedure which passes from department to department, a complaints procedure that will not allow you to contact the Company C.E.O. either by Telephone or by e-mail,all attempts are blocked which to me is an indication that the company receive far more complaints than they would like. You are spoken to in a condescending manner, treated as though what you are saying are untruths/lies,that you do not have the intelligence to make such comments. For almost 18 months now as a family we have had nothing but hassle and extremely bad experience with Everest. To Date Everest have made 1 Initial Installation, 2 x Further Replacements/Re-Installations and most recently an attempt by Everest's supposedly BEST INSTALLATION TEAM to rectify all problems...All of which have failed miserably. We have suffered damage to walls both Interior and Exterior,Damage to our Solid Oak Flooring. Our Heating Expenses have been astronomical due to the excessive Draughts,GrandDaughters fingers were badly bruised due to the inadequate magnetic door stops,excessive condensation on Bi-Folds and Larger Fixed Windows which fit to the floor,this constant condensation has now led to Black Mould appearing at an alarmingly quick rate on new concrete floor section,walls, and oak floor all of which received a negative comment from a supposedly senior member of Everest.The constant damp,draughts and mould have left us all with chest problems. I have asked on numerous previous occasions to have Everest remove all products, Re-Instate my property to its original state,Refund all monies paid, where on each occasion I was persuaded to give Everest one more attempt to solve the issues because each time different employees of Everest visited my property and each one said that they could fix the problems,each time different issues also arose after their attempts. Everest have the audacity to make claims that they are the best, that their products pass the feather test. Alas they fail miserably on both claims. We have had Installation teams openly state that they had never Installed Bi-Fold Doors before, We have had Installation teams arrive and ask us what needs to be done,we have had Installation teams arrive without relevant parts,all of which does not instil the customer with any confidence whatsoever. If Everest are unable to,or refuse to remove all of their sub-standard products,then I suggest that they refund all monies we have paid to them thus enabling us to find a company who are able to supply a product and Installation fit for purpose. Would I recommend Everest as a Company...DEFINITELY NOT Would I recommend Everest products...NEVER Would I recommend Everest Installation Teams....NO"
Posted 1 month ago
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"Absolutely disgusting treatment from Everest customer service is non existent ordered end May 2018 still waiting for completion. Fit the best they say we’ll go somewhere else to get complete satisfaction"
Posted 1 month ago
"Avoid at all costs. Absolute disaster of a company, complete cowboys. £18000 and over a year later and they still haven't finished my home. Endless problems!"
Posted 2 months ago
"Appalling company. Fitted windows in July 2017. Still not corrected their mistakes despite promises. Complete joke of a company and have now started legal action against them."
Posted 2 months ago
"Absolute disaster of a company. Fitted wrong. Windows last January. We have to leave towls by the back door at night because it leaks under the door frame. Endless problems Rubbish product rubbish company."
Posted 5 months ago
"Door was fitted with the wrong glass and it has taken seven months to get it replaced. ( Still not done. Have even taken them to small claims court)"
Posted 11 months ago
"They made me unhappy. Unable to repair door."
Posted 1 year ago
Everest Home Improvements is rated 1.14 based on 7 reviews

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