EYT Reviews

2.9 Rating 29 Reviews
24 %
of reviewers recommend EYT
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Anonymous
Anonymous  // 01/01/2019
My package did not arrive in the 2-5 days for European shipping that was stated. I had to track down the package myself. When the backpack finally arrived a strap was missing. So not the best experience, but I must say the staff was helpful and polite in resolving the situation to get what I needed.
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Posted 10 years ago
Hi Norman, Your item was place on a next day service via DPD courier services. When we spoke with you on the phone the tracking was showing attempted delivery and that it was being held at your local postal office. As to the missing strap we do apologise and a replacement strap is already with you.
Posted 10 years ago
Ordering system and interface good. Paid for recorded 2-5 day tracked delivery that took over 8 days to arrive. Unsure as to what I paid for this delivery.
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Posted 10 years ago
Website easy to use, delivery took a week which is quite long compared to other sites. I called to see when they estimated delivery and was informed I'd get a call to let me know, no one did. Good value for money.
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Posted 10 years ago
Charged more on my invoice than was quoted on check out and delivery took 10 days not the stated 2-5 days
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Posted 10 years ago
Delivery was very fast and efficient. However item (Fizan Compact 4 Trekking Poles) arrived with very minimal instructions and one was already scratched. Had I not been familiar with walking poles I would have had problems adjusting them to suit me. They also did not have the Fizan logo on the straps as shown on the website. i was initially concerned that they might not be genuine.
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Posted 10 years ago
Item was super delayed and no information was given. It was really difficult to get in touch as phone system never connects just redirects. Finally got through via email and was told why item was delayed but it was a pretty frustrating experience nonetheless.
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Posted 10 years ago
Quick dispatch, items as described but the final price on my credit card was a little bit higher that on website inscluding shipping and I did not get any answer from the seller.
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Posted 11 years ago
Lenght of trousers not provided. Wrong tracking number provided. Order received in a week.
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Posted 11 years ago
Had to chase up delivery, though they were very helpful when I contacted them. Unfortunately I realised too late that they had sent the wrong item colour - had chosen them specifically to get a certain colour but by the time I noticed, garment had been worn so didn't bother trying to change it.
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Posted 11 years ago
EYT is rated 2.9 based on 29 reviews