EDF Energy Reviews

3.20 Rating 5 Reviews
60% of reviewers recommend EDF Energy

How would you rate EDF Energy ?

Your Rating
Tell us how Company made you happy
Minimum 10 characters
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

"Saving on average £25 a year by swapping to EDF blue cap fixed for 12 months electric prepayment key"
Helpful Report
Posted 2 months ago
"good service. made my switch over easier"
Helpful Report
Posted 2 months ago
"Great service quick simple with low average prices for gas n electric."
Helpful Report
Posted 2 months ago
"Terrible customer service, overpriced and impossible to leave. I was undercharged for a year, they billed me wrong and then they wanted the entire amount paid, despite being at fault. I could not leave until I paid it off. I then tried to switch suppliers but EDF refused as within the few days of switching, I had obviously spent 8 quid which was unbilled but they regarded it as 'debt', so they make it impossible to switch. I have now managed it and my bills are quarter what they charged me. The word scum would be too polite for this company"
Helpful Report
Posted 4 months ago
"They simply don't have joined up IT or CRM (customer relationship management) systems. Their migration process when moving house is amateur compounded by poor communication skills within some of their call centre agents. Their first time round pricing is attractive until, without letting you, the customer, know the rates hike up markedly. Overall un unprofessional company already at or near the bottom of published comparison charts or reports"
Helpful Report
Posted 6 months ago
EDF Energy is rated 3.20 based on 5 reviews
Cookies help us improve user experience. They are also used for statistics, quality assurance, social media and for marketing. By using our website you consent to all cookies in accordance with our User Privacy Policy and Business User Privacy Policy.
Close This