EDF Energy Reviews

3.14 Rating 7 Reviews
57% of reviewers recommend EDF Energy
412 Review Views (past 24 hours)
10PM - 12AM
42 Review Views
12AM - 2AM
22 Review Views
2AM - 4AM
0 Review Views
4AM - 6AM
0 Review Views
6AM - 8AM
42 Review Views
8AM - 10AM
57 Review Views
10AM - 12PM
38 Review Views
12PM - 2PM
41 Review Views
2PM - 4PM
43 Review Views
4PM - 6PM
42 Review Views
6PM - 8PM
44 Review Views
8PM - 10PM
41 Review Views
10PM
10PM
Are you a business owner?
See Business Solutions

Write Your review

Tell us how EDF Energy made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

"Terrible service, they estimate bills and you’ll get a £600 energy bill for no reason, unless you chase it up and then they’ll tell you it was actually £80.... stay away, use literally any other provider"
Helpful Report
Posted 1 month ago
Are you EDF Energy? Gain access to your dashboard so you can reply to this review. Free Access
"My Partner recently joined Bulb and used another members code from here! He has just received the £50 free credit!! No other provider was offering By using someone elses code you get £50 automatically once fully set up He is offering £75 if you sign up using his code £50 from Bulb and £25 from the £50 he gets So £75 off your first bill!! The code is below: refferal75gbp.tk"
Helpful Report
Posted 4 months ago
"Saving on average £25 a year by swapping to EDF blue cap fixed for 12 months electric prepayment key"
Helpful Report
Posted 7 months ago
"good service. made my switch over easier"
Helpful Report
Posted 7 months ago
"Great service quick simple with low average prices for gas n electric."
Helpful Report
Posted 7 months ago
"Terrible customer service, overpriced and impossible to leave. I was undercharged for a year, they billed me wrong and then they wanted the entire amount paid, despite being at fault. I could not leave until I paid it off. I then tried to switch suppliers but EDF refused as within the few days of switching, I had obviously spent 8 quid which was unbilled but they regarded it as 'debt', so they make it impossible to switch. I have now managed it and my bills are quarter what they charged me. The word scum would be too polite for this company"
Helpful Report
Posted 9 months ago
"They simply don't have joined up IT or CRM (customer relationship management) systems. Their migration process when moving house is amateur compounded by poor communication skills within some of their call centre agents. Their first time round pricing is attractive until, without letting you, the customer, know the rates hike up markedly. Overall un unprofessional company already at or near the bottom of published comparison charts or reports"
Helpful Report
Posted 11 months ago
EDF Energy is rated 3.14 based on 7 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support