duales-com Reviews

Name: duales-com
Rating: 4.33

4.3 Rating 2,040 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,040 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“over 15 years using duales service very reliable!”

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Posted 1 day ago

“Always reliable and on time...”

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Posted 1 day ago

“Unable to send money after adding a beneficiary.”

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Posted 3 days ago

“I am so grateful to have a way to send money to loved ones in Cuba. Thank you. Your system is so simple and I’m very grateful.”

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Posted 4 days ago

“Very trustable, in 14 years you have made only 1 error and it was corrected the following day. In transactions the confirmation from Cuba comes only after 2-3 days. Congrat to Sonia ! Dr. Fermin de la Fuente”

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Posted 1 week ago

“I am very happy with Duales agency, relialble and honest company.”

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Posted 1 week ago

“Duales are excellent. Your Cuban recipient will get the money delivered to their door quickly and securely. The service couldn't be better.”

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Posted 1 week ago

“Quick - efficient”

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Posted 2 weeks ago

“Lluvia de bendiciones !”

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Posted 2 weeks ago

“It was fast delivery, but a bit pricy for pressing fee. It would be better if it would be cheaper.”

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Posted 3 weeks ago

“Realizable service, sending money, but when you need to reach out and speak to a live person, no one available and no one ever calls back.”

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Posted 3 weeks ago

“I have been sending money to a Caribbean country for ten years. I have never had a late or disputed delivery during this time.”

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Posted 4 weeks ago

“Until today "No complains" Ussualy the delivery is very fast. Thank you”

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Posted 1 month ago

“I have always been more than satisfied with the services of Duales. Initially. I was skeptical about whether the funds I was sending would be secure and delivered as I had requested. After using your service on a number of occasions, I can say that my recipients have been very happy to receive their money personally and delivered to their door in a timely manner.”

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Posted 1 month ago

“Always dependable. A good rate given for CUP.”

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Posted 1 month ago

“Reliable and reasonable service”

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Posted 1 month ago

“Quick and reliable”

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Posted 1 month ago

“Always very reliable and on time. Easy to use.”

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Posted 1 month ago

“Easy to process and will use again, no issues for family receiving money”

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Posted 1 month ago

“Sent home delivery on Friday 29th to Cuba, delivered on 31st Sunday Morning . Incredible service even during Easter Holidays. Thanks so much Duales.”

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Posted 1 month ago

duales-com is rated 4.3 based on 2,040 reviews