Direct Sports Insights

Direct Sports have a Customer Happiness Grade of D. Customers are unhappy with their customer service.

 

D
Happiness Grade
D

Customer Service - Average

50.00%
Industry Average
" Not happy, would appear along with a lot of other customers. Where's my order. SD40000053112350. .sent a number of emails , and get no reply s. , tried phoning but that goes blank where's your customer service "
- Peter smith
" 5 days later - with no rackets and having contacted Direct Sports all I have is a curt email from their customer service taking no responsibility for the delay or giving any sense of empathy - apparently its DPD's . "
- Anonymous

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Alice, Customer Support