Cruise1st Reviews

1.50 Rating 2 Reviews
0% of reviewers recommend Cruise1st
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
communication channels

How would you rate Cruise1st ?

Your Rating
Tell us how Company made you happy
Minimum 10 characters
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

"Cruise1st, Never again I am not the one to complain. But Cruise1st do not deserve any credit. We booked the “Walls and Warriors Tour of China and 12 days cruise to Japan, Taiwan, Hong Kong, Vietnam etc. Cruise1st did not notify us of the changes Royal Caribbean made at the last minute. They did not send us anything by post. We had to download everything from their site which was very poor. Also it is National Holiday in China from 1st October lasting more then 2 weeks. There were thousands of people at every site seeing area. One hundred thousand people at the Terracotta Warriors army and there was hardly any security. People were just being pushed and pulled. (Do Not Go To CHINA in October) When we got to china the tour guide told us that we all had to pay the “Tips” upfront and the total tips each person will pay is £40 for 5 days (£80 per couple). As far as I am concerned the tips are Gratuity and every person has a right to pay with what they are comfortable with. Upfront Payment means it’s a service charge and we should get a receipt for this. The problem was Cruise1st sent some people a letter informing them that they will be expected to pay the tips on the second day. I did not receive this letter. Cruise1st will book one good hotel and another not so good. You will not have your meals in the hotels. They take you to a very cheap restaurants and the food is rubbish. None of the hotels had good wifi so you cannot communicate with your family back home. I WILL NEVER BOOK ANY HOLIDAYS WITH THEM."
Helpful Report
Posted 1 day ago
"They are unorganised have poor listing staff and are not interested if their is a problem."
Helpful Report
Posted 1 year ago
Cruise1st is rated 1.50 based on 2 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support
Cookies help us improve user experience. They are also used for statistics, quality assurance, social media and for marketing. By using our website you consent to all cookies in accordance with our User Privacy Policy and Business User Privacy Policy.
Close This