County Glass Reviews

1.00 Rating 2 Reviews
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2 reviews
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This Company were employed to install windows and doors to our property. The windows and doors were the most appalling quality that we could imagine, they did not even pass in our opinion as third-rate due to the multiple scratches, score marks, damaged window furniture,dreadful mitre joints and hundreds of marks between the glass units. The survey and installation left us with an enormous gap under the patio doors and expanding builders foam and spacer bars holding the windows in. Our Building Inspector would not pass the installation as County Windows had not adhered to safety glass and minimum means of fire escape regulations. County Windows would not accept our concerns and there were no genuine attempts from them to complete the installation to a basic standard. Having been encouraged to part with over £21,000 even though the installation was not completed we were left with no option but to pursue this Company through the Courts to have these windows and doors removed and our funds returned. After a two-year battle, we were successful. I would not recommend this Company.

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Anonymous
"This Company were employed to install windows and doors to our property. The windows and doors were the most appalling quality that we could imagine, they did not even pass in our opinion as third-rate due to the multiple scratches, score marks, damaged window furniture,dreadful mitre joints and hundreds of marks between the glass units. The survey and installation left us with an enormous gap under the patio doors and expanding builders foam and spacer bars holding the windows in. Our Building Inspector would not pass the installation as County Windows had not adhered to safety glass and minimum means of fire escape regulations. County Windows would not accept our concerns and there were no genuine attempts from them to complete the installation to a basic standard. Having been encouraged to part with over £21,000 even though the installation was not completed we were left with no option but to pursue this Company through the Courts to have these windows and doors removed and our funds returned. After a two-year battle, we were successful. I would not recommend this Company."
Helpful Report
Posted 2 months ago
Anonymous
"We would not recommend this Company. We placed a very large order for sash windows and doors. When the windows were fitted we were appalled by the quality and standard of finish. The windows were delivered and installed with multiple scratches, scores and damaged window furniture. We identified over 200 marks between the sealed glass units - finger prints, debris etc. The windows did not comply with Building Regulations and would not be passed by the local Authority due to incorrect non-safety glass and the minimum means of escape not being adhered to. The survey was incorrectly carried out which resulted in badly fitting windows and a gap under the patio doors of 30mm. Even though County Windows (Winchester) Limited secured over £21,000 of our money the installation was never completed and they would not accept our concerns or complaint. Following a two-year legal battle we were successful in having our funds and legal costs returned, the windows removed and new windows installed by a different company. (We are delighted with our new replacement windows and had no problems whatsoever). This is without doubt the worst product we have ever purchased and the worst Company and set of individuals we have ever had the misfortune to encounter."
Helpful Report
Posted 4 months ago
County Glass is rated 1.00 based on 2 reviews