Consumer Money Worries Ltd Reviews

4.98 Rating 248 Reviews
100 %
of reviewers recommend Consumer Money Worries Ltd
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About Consumer Money Worries Ltd:

Here at Consumer Money Worries, we understand the pressures that our client’s face on a day to day basis due to money worries, the impact it has on mental health, sleepless nights, career impacts and the devastating affects it can have on family life. That is why Money Worries Helpline is committed and driven to making a contribution towards the fight against poverty and financial hardship.


0330 022 7520



Consumer Money Worries Ltd
90 Watery Lane

Consumer Money Worries Ltd 5 star review on 23rd February 2021
Miss A S
Consumer Money Worries Ltd 5 star review on 14th January 2019
John H
Consumer Money Worries Ltd 5 star review on 5th November 2018
Carol C
Consumer Money Worries Ltd 5 star review on 9th March 2018
Consumer Money Worries Ltd 5 star review on 11th July 2017
Leonard B
Anonymous  // 01/01/2019
I want to say thanks from the bottom of my heart to Elizabeth for the support and real help when I was struggling and can't find any solution or my situation...
I think you been sent to me from Heaven!
Such a high level of support!
Every time you talk to me like I am your sister!
Dear Elizabeth helped me to move forward without fears and now I feel very confident and happy!
You are an Angel, dear Elizabeth!!!
Thank you, I am back on track ❤️
Bless your heart 🙏
Posted 10 months ago
Would like to thank Elizabeth white head for her dedication to helping us with our financial crisis she is one incredible lady and we thank her so much for all her hard work many thanks Rita and bill crozier
Posted 11 months ago
I can not thank Liz at CMW enough for the excellent care and advice she has given to me. I spent two years worrying and making myself ill with stress over my debts. Liz has changed all that for me.
Posted 11 months ago
Fantastic service. I was in a position where I didn’t know where to turn. Saw an add and thought anything was worth a try. Spoke to a lady called Liz and she really put my mind at ease. Took everything out of my hands and it was dealt with in a professional manner. Amazing I’m now starting my journey £££ better off. Will have Liz throughly my time until it all finished. Thank you
Posted 11 months ago
I have always been sceptical about these on-line adds on face book about IVA's. But I had come to a point where the stress of my debts was destroying my life. It took over my whole life, every thought,action, sleepless nights, absolutely everything. I even ended up on anti depressants because of the stress and anxiety this was causing me So I thought I'll give Consumer Money Worries a try.
I spoke to a lady called Liz and she has been my life saver, thats no exaggeration.
Liz has been so professional yet so Kind and understanding of my problem, and wasn't judgemental at all. Liz has been the most kind helpful understanding person I've ever dealt with over money matters and debts. I was in a bit of a state, Liz calmed me down went through absolutely everything with me, all my debts, explained the process so clearly and was ALWAYS on the end of the phone should I have any doubts, fears or questions about how the IVA worked. I am a bit, well actually a lot of a stress head.i worry about everything. Liz made it clear that no matter how many times or whatever I was worried about to ring her or message her. Now this company is not like some other companies, when they say they'll get back to you your not waiting hours or days for a call back. When they say they get back to you they do it within the shortest time possible and you are never just left hanging waiting for them to get back to you. Liz even rang me after one particular stressful day just to see if I was ok, Liz is such a kind, caring,and amazing person who genuinely wants to help you and she will go above and beyond to do everything she can to help. She took me through all the options of dealing with my debt and i decided that the IVA was the best one for my situation. Liz explained the IVA process from beginning to end taking all the details and stress out of getting all my debts sorted. She deals with absolutely everything. All you have to do is provide the information of your debts and if there is some that your not quite sure how much you owe she'll find out for you. Honestly nothing is too much trouble for this lady from Consumer Money Worries.
To be honest everyone I spoke to there was so kind and helpful I couldn't have chosen a better company . Amazing all round service from everyone.
My IVA has now gone through and been sorted, but as Liz said any worries at all to ring her and she'll always be there to help me. Liz has constantly and tirelessly been there for me. I feel I always have a friend to turn to now if I have any financial worries who will help me. I cannot recommend this company enough. The service they provide is amazing They just take it all off you and deal with it all. My only regret is that I didn't contact them sooner . Excellent service from all involved, anyone who is having problems with their debts should contact this company won't regret it
Thank you to everyone at consumer money worries for giving me my life back and providing me with an excellent service through out Also a special thank you to Liz for guiding me, helping me and for literally saving me from the depths of despair
I would recommend this company to everyone with money worries 100%
Posted 2 years ago
My case was originally with an Insolvency company who could not help me, they advised they would refer me back to Comsumer Money Worries and a lady called Liz would call me the following day. Liz did indeed call me back the following day and almost to the exact time that was promised. Amazing lady!! Did what she promised which was to help me and stay with me until the best solution offered. Success within a few days of Liz being on the ball and getting things moving. Consumer Money Worries definitely the place to go to for help. I am so very grateful Liz!!
Posted 2 years ago
I spoke to a lovely lady whom helped me & explained what a DRO is! As i have been told about a DRO but was still some what confused about what way to go, but this advice & links to the info i need was clear & precise & has truely help me feel alot better about clearing my debt's....... brenda
Posted 2 years ago
I rang consumer money worries when I lost my job as the debt I had was unmanageable.I was guided by a lady called Debbie and without her help I would of probably buried my head instead of dealing with the problem.Debbie made me feel at ease and helped me choose the right path which was an IVA this has changed my life my debt to manage was like a full time job and caused many sleepless nights I now pay an amount I can manage thanks to the guidance of Debbie at consumer money worries thankyou
Posted 2 years ago
Service and explanation of everything was fantastic. Liz the agent even called after I couldn't to through a iva just to check and see how me and my son was. I can not express the gratitude I have for her. She is amazing and so kind, down to earth and honest. Explained everything so clearly for me and really felt like she wanted to help me. Genuinely wish I could know that agent on a one to one basis. Oveously the training from this company and her personality are a great match. Will always recommend this agency and already have. I have attached a picture of my son his smile is how happy I am with your help both mentally and physically. Thank you
Consumer Money Worries Ltd 5 star review on 23rd February 2021
Posted 1 month ago
Liz has been amazing start to finish. She has helped me so much and I feel great mentally now after all of this. Thanks Liz you are great.
Posted 1 month ago
Absolute A1first class service very professional and thorough really friendly can’t say a bad word the whole bad situation I was in would like to thank them very much would advise anyone to use their service
Posted 11 months ago
I can't thank Liz enough for all her help and advice given to me through what has been a very tense situation. Finally able to sleep at night and not have to worry anymore

Thank you consumer money worries

Kind regards Rosalind
Posted 1 year ago
I dealt with Liz who was amazing from start to finish. I told her my full situation from beginning to end and she never once judged me but just listened.
The advice I then got from her was clear , consice and I was under no pressure to make any type of decision there and then .
I had all my options outlined to me and she gave her professional advice on which option was best suited for me.
It was made clear to me that no matter how long the journey took to get me debt free that she would always be on the end of a phone to give advice and help whenever she could.
I cannot say how amazing Liz and this company are.
They do not operate by charging fees or force you into decision to make money , it's all about helping you the client.
5 star rated and if you have any money worries at all , big or small I wouldn't hesitate to use this company
Posted 1 year ago
I was just under 30,000 in debt. I had to close business due to ill health and the pressure was horrific and I could not sleep at night. After contacting consumer money worries I had over 20 grand of my debt written off and all I pay now is an affordable monthly charge. All it took was a phone call with a very so friendly team.
Posted 2 years ago
Quick to get back to me and arrange a convenient time for me to talk. Able to text, phone or email. Went over all the information and details I had, didn’t rush me or make me feel pressured in any way. Was helpful, and compassionate and gave me all the information I needed for the best option for me. I was able to ask questions and told I can ring up with any further questions. I would definitely recommend anyone with money worries to use this service. Thank you.
Posted 2 years ago
Amazing advice from Natasha worried myself sick for days one phone call to Natasha followed her advice and my problem got resolved recommend this company so much! Xx
Posted 2 years ago
I emailed your company regarding debts I had all over the place and you called me back almost immediately to discuss this with me, I dealt with Elizabeth Whitehead (doesn’t mind you calling her “Liz” because she is such a peoples person!

She quickly helped me to do a credit score and totalled up my debts, she even found a debt I didn’t even realise I had!

She then advised me of a range of options I could go through and she even provided contact details for me to take the next step.

Being honest I hate speaking to people on the phone but Liz made me feel completely at ease.

She levelled with me, spoke professionally to me but in a calm and friendly way and completely understood how stressed I was. She was just brilliant the way she handled my case. She even advised me that if I had any worries I could email her in the evening when you were closed and she would be in touch during office hours to discuss!

I have not slept properly for months due to stress and last night I had the best sleep ever thanks to Liz and her support!
Posted 2 years ago
Firstly I would like to compliment you on your staff as the lady Liz I dealt with was a very pleasant and helpful lady and you are very lucky to have someone like her.She explained everything clearly and I felt very comfortable with her and if I was nearer I would take her up a nice bunch of flowers.I would certainly recommend your company without hesitation.
Tom Titmarsh
Posted 2 years ago
I spoke to Liz, who was very friendly yet professional at the same time. She put me at ease, answered any questions I asked and gave me lots of options and advice for my particular situation. I am truly grateful for all her help.
Posted 2 years ago
Spoke to a lovely lady called Natasha Parrott and she was absolutely brilliant, she called me just 5 minutes after my initial enquiry online so there was no waiting around. Natasha listened and spoke about my problems and made me feel at ease to discuss everything with her even feel easy to let her know personal things and how I ended up in the situation which she only didn’t then offer advice on my debt problems but started advising other groups and services that would be good to me, she did all this whilst being completely genuine and non judgmental. By the end of the call she had given me advice on what was the best option for me even though it was a solution that didn’t require her assistance to go through with but still spoke me through how to go about it all and assured me if I got stuck with anything I could call her back! Absolutely brilliant first impressions from an amazing agent who it was a privilege to speak to. Thanks Natasha
Posted 2 years ago
Consumer Money Worries Ltd is rated 4.98 based on 248 reviews