How would you rate
"Easy access and download - information sufficient for my needs"
"Gave me the available information to make an informed purchase decision."
"For a free Company checking website, CompanyCheck is very informative and all I need for the vast majority of research. When there is more in-depth information required it is also easy to purchase from the site."
"I haven't received the report yet!"
I'm very sorry to hear this, all reports should be available to view immediately. Your report should be available to view within your account area here: https://companycheck.co.uk/myaccount/order-history
Please email firstname.lastname@example.org if you still have issues locating.
"It gave me the information I wanted"
Thank you for deciding to use us to obtain the information you required, very thrilled to hear that it met your requirements!
"We have used the site before, it's easy to use, very clear, information is good, and great value for money, this site can be trusted."
Thank you so much for deciding to use our services! We are delighted to hear that we met your expectations.
I contacted companycheck a week ago about this, but haven't heard back yet ("We aim to reply to all customer queries within 1 working day, and all
non-customer related queries within 7 days"). It's pretty crappy customer service if you have to wait over 7 days for a reply, especially for something that is a major screwup on the part of companycheck."
"We have found adquate information such as key financials, Account Tables and Share holders and Ownwership."
Thank you for taking the time to write a review, we really appreciate it! :)
"I have tried several times to reset my password, website tells me email was sent with link to reset - haven't received it. I have checked all spam folders. I have requested it several times as well. There is no phone number to speak with someone, as I can't log into my account, so I've had to submit a ticket and wait for someone to get back to me.
BTW All emails I received came from a 3rd party host, MailChimp. Look like spoof emails to me, not too professional and slightly suspicious.
Data provided was ok, not sure how up to date it is. I've only used it once so far, we will see how it goes.(if I can log back in that is)
Positives is they have a 5/year search package, which is very useful to our company."
Please accept my apologies, we had a temporary issue with the sending of password reset emails yesterday but this has now been resolved. I can see that we manually sent you a temporary password within a few hours of you raising your support ticket. If you are still experiencing problems please email email@example.com and one of our support team will be more than happy to help.
"Provided the information I required very efficiently"
Many thanks for taking the time to write a review, very happy to hear that you're pleased with your purchase :)
"Absolutely love using Company check - Had a slight issue with making my payment for my annual subscription but was dealt with efficiently and all is well now!!"
Wow, thank you so much! We really appreciate your continued service and hope you remain a happy customer :)
"Great tool bag, great service and delivery"
"Customer services dealt with my issue"
I'm very sorry to hear this! We pride ourselves on answering all customer support tickets within a day in most cases. I'm unable to find a ticket relating to your invoice but have requested that a member of our team get in touch with you to resolve right away.
"I have not yet received a reply to my question"
I'm very alarmed to hear this, support tickets are mostly replied to within a few hours. Please can you resend your email to firstname.lastname@example.org and we will action right away.
"The price is right and the format is good and easy to use/"
Thank you so much for your gleaming review and continued service!
"Didn’t get the info I wanted - total waste of money; and I certainly don’t want to contact the company BEFORE I leave a review."
I'm very sorry to hear this! We have contacted you today to help you locate your report.
"Check financial status and Help Assess a companies ability to pay bills etc"
We are glad to know that your purchase was just the right product for you, thank you for taking the time to review us!
"I am very happy with the service..."
Great to hear that you were happy with your report purchase, we are so delighted you took the time to try us.
"Been asking for a phone call after paying £24 and cannot get some one to call me."
Hello, I can see a member of our team contacted you to try and help with your report purchase but we haven't yet had a reply. Someone will give you a call shortly.
"Paid for a report, never received it! Still waiting!"
I'm very sorry to hear this! I have sent you an email to help you locate the report.