Cocoandcoir Reviews - Read 150 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

+44 (0) 2071756786

Email:

hello@cocoandcoir.com

Location:

Southern Trident LTD
Unit 1, The Byre
Court Farm, West Chiltington Lane
Billingshurst, West Sussex RH14 9DL
GB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best growing medium I have ever used. The houseplants love it!”

Posted 14 minutes ago

“I ordered over 10 days ago and still haven’t received my products. The website says they always deliver on time, that’s a lie!! I have emailed since and haven’t had a reply. I run a business and am able to provide next day delivery. We have had no contact from the company to explain why we haven’t recurved our products.”

Posted 1 week ago

“My order has now arrived and I’m thankful for the director picking it up and dealing with it so efficiently. I look forward to using this great product!”

Posted 2 weeks ago

“Used a bit more water than the instructions said but otherwise easy and pleasant to use. I added some nutrients as it doesn’t contain any plant food so will now have to sit back and see the results.
Two other benefits are that it’s not as dense as normal compost so is lighter - useful if used in pots on decking where weight might be an issue, and it’s very easy and clean to store until you need it - no big messy bags of compost to get in the way.”

Posted 1 month ago

“Great product”

Posted 1 month ago

“Nice product received in a very timely manner. Thanks very much!”

Posted 1 month ago

“Fantastic service.”

Posted 1 month ago

“Prompt delivery. Good product, would order again.”

Posted 1 month ago

“Very good quality soil and good for the price”

Posted 1 month ago

“Very good idea,d 2-3 landfills of leaflets or horticulture,2handfuls of general compost and away you go ,seeds and plants growing along at quite a pace!! Really clever little blocks plus 2-3 litres of water, gives 5 litres plus of growing ,medium environmentally sourced,good value and fast secure delivery well pleased Mr t”

Posted 1 month ago

“Delivered promptly Communications good Very helpful staff”

Posted 1 month ago

“Really loved the fast delivery and excellent product. Thankyou Ebay*”

Posted 1 month ago

“Great reliable service and great product thanks I will definitely use the service again”

Posted 1 month ago

“Great product & excellent delivery service. 5 stars!”

Posted 1 month ago

“I ordered two mats from cocoandcoir. The one I got was excellent. Having paid for two I was never sent the second one despite e-mail reminders and pleas.

However, they have now sent the second mat, so they care!

In all conscience I cannot recommend you apply for any more than one mat at a time.

Their follow-up service is non-existent.”

Posted 1 month ago

Dear Christopher Sandrawich,

Sorry for the experience you had with us. I believe this should be a pick and pack error in our warehouse. Will investigate on how this was missed. We never received any email with complaint to "Hello@cocoandcoir.com" which is very much active and we would have sent out a replacement straight away if we were aware of this. Having said that, now that we are aware, I'm dispatching the missed mat today. Please be informed, this one off experience of yours is not a true reflection of our service and we apologies for any inconvenience this may have caused. Thanks.

Posted 1 month ago

“Very good to work pots and gardens ,very easy to use instructions helpful.”

Posted 1 month ago

“I am very happy with the product quality.They are great value for money.i highly recommend coco and coir.”

Posted 1 month ago

“item as described and very fast customer service”

Posted 1 month ago

“It is very easy to use and my plants did very well in it.”

Posted 1 month ago

“Very happy with the product quality. Volume of soil produced slightly more than advertised. Well-packaged and the delivery was fast.”

Posted 1 month ago

Cocoandcoir is rated 4.82 based on 150 reviews