Cleanily Reviews

4.77 Rating 61 Reviews
97% of reviewers recommend Cleanily

About Cleanily : Fully Managed Cleaning Services

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Phone:
0808 281 2728

Email:
edward@cleanily.com

Location:
Cale Cross House
156 Pilgrim Street

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"Just had my first (and last) Cleanily. Bitterly disappointed after the excellent reviews. Assume must be different in this region (York) than elsewhere. Two cleaners came to do a thorough spring clean. They were pleasant and did a decent job in the bathroom, but the rest of the house does not look like a cleaner has been. There was muddy paw marks all over the floor, cobwebs, dust and dirt. I got them in because I had been unwell so House needed a thorough clean, hoping it would avoid stress. Instead more stressed & having to clean house myself anyway! Was planning regular cleans but certainly won’t get them now."
1 Helpful Report
Hi, obviously I'm sorry you weren't happy with the clean, but feel I should add a little context to this review. We agreed to undertake a 4 hour one-off clean (unseen). We usually only undertake one-off cleans for existing customers, as the amount of time required varies enormously, and sometimes, what is achievable within a set number of hours is also misunderstood. As you stated, given the considerable size and condition of the property, only a certain number of areas could be tackled in the available time. Obviously, having subsequently understood the scale of the job, we could have happily come back to finish.
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"Excellent first clean. House smelled clean when I got back in and it was obvious that a thorough job had been done!! Thank you"
1 Helpful Report
"Came on time and did a very efficient job...everything looked lovely when they left."
1 Helpful Report
"Good quality service and friendly approach from Cleanily is why I would definitely recommend them and already have."
1 Helpful Report
Cleanily is rated 4.77 based on 61 reviews