christys-hats-com Reviews

4.56 Rating 223 Reviews
89% of reviewers recommend christys-hats-com

About christys-hats-com: At Christys' London, craft is key. Since its founding in 1773, Miller Christys' passion for impeccable quality and skilled craftsmanship has passed through generations of hat makers, safeguarding Christys' red and gold insignia as a symbol synonymous with fine traditionally crafted hats.

Official helmet manufacturer of the UK Police Force for two centuries, Christys stands as the Godfather of British hat making - not least since its Homburg hat was worn by Marlon Brando's Don Corleone. The cult of Christys is recognisable throughout cinema, fashion, music, and politics, amassing an eclectic lineup of wearers from Winston Churchill to Kate Moss, Indiana Jones to Brad Pitt.

Christys was and is a brand with an eye on the future and, while methods have remained largely unchanged and heritage is paramount, it is the capacity to transcend trends and social borders that makes Christys' hats as sought after as ever.

Historic. Iconic. Trailblazing

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Phone:
01993770736

Location:
16 Princes Arcade

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This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
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"I ordered 2 hats from Christy's London online this year. I LOVED the website and went round and round narrowing choices down to two, believing that I would get others at a future time. The service was very good, my questions answered promptly by email. I was so excited to receive my new hats, the wait seemed painfully long, but was no more than was promised. When the hats arrived, they were both beautiful works of craft and design, precisely cut fine felt and deep, rich colors to swoon for. However, neither were a good fit for my head! The circumference of one is smaller than the other, but either way, the crown is a bit shallow for my head and won't sit comfortably. So, as much as I would love these hats to be a part of my wardrobe, unfortunately, I can wear neither. They are still in the box they were sent in. My concIusion is that I don't think it's practical to buy a felt hat online. However, if I ever make it to London, I would love to shop for a Christy's hat in person. Thanks for asking my feedback."
Helpful Report
Posted 5 hours ago
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"It’s damaged and you’re not communicating with me to fix it."
Helpful Report
Posted 1 day ago
"Excellent service through internet; quick and accurate delivery with outstanding price/quality."
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Posted 2 days ago
"I was lead to believe i was buying into a British institution. The website tells of the long history of Christys making hats in the UK. Turns out you make your hats in China. I felt cheated as that’s not what I was buying into. I won’t be buying from you again."
Helpful Report
Posted 3 days ago
"Great hat and great service."
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Posted 3 days ago
"I want to thank you for such outstanding service. Everyone was very helpful, friendly, and knowledgeable. and thank you Christy's London for making me my beautiful hat and for sending that in the wonderful hat box. thank you so very much. From Ms. Nicole Randall"
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Posted 6 days ago
"Alles bestens, schnelle Lieferung und sehr gute Qualität."
Helpful Report
Posted 1 week ago
"My hat has still not arrived. The event for which it was purchased has not gone."
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Posted 1 week ago
"Excellent service. Excellent Hats! I had to hold my order due to holiday but prior to doing so the order was located on the shop floor to see if it could be completed and sent to me in time. Good old fashioned customer service. By old fashioned I mean thorough, courteous, helpful, polite and outstanding!"
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Posted 1 week ago
"Great service , made in the uk which is lovely."
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Posted 1 week ago
"Los sombreros estan muy buenos SALUDOS."
Helpful Report
Posted 1 week ago
"Ordered a Kent trilby in black size 62 and still no hat after chasing it twice - not the customer service I expect from such an organisation!!!😡"
Helpful Report
Posted 1 week ago
"Can review only ordering, shipping and follow-up. Have not yet received hat. US-UK order; expedited shipping. Web order placement 4 stars. Shipping status 4 stars (visible to track via web-site. Actual shipping 1 star: Did not make it out of UK; status of returned to vendor. Follow-up 1 star or less: No message from Christy’s about return. 3 weeks to respond to my e-question. 1 week no answer to my response to their answer. Probably a one-of type miserable experience, though did see two earlier reviews about poor, slow delivery. Payment recorded against my card. I paid premium because I needed hat promptly. Started great, but went sideways when returned to Christy’s by UK shipper; wonder if improper shipping documents did not meet customs/international shipping requirements. Then silence from Christy’s. I submitted question about status, and it took 3 weeks to respond, and then with apology based on personnel loss. Still expect some timeliness. Maybe would have been best to cancel order, obtain refund, then reorder."
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Posted 1 week ago
"Stunning hats and fantastic customers service."
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Posted 1 week ago
"Best quality hats i own. I bought this for. A friends 50th. DPD was the worst carrier although they got it on the monday i didn't recieve it till the following monday.vthey lied to me and to Christies i dont know why they used it."
Helpful Report
Posted 1 week ago
"Top quality hats and great customer services."
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Posted 1 week ago
"Very nice product fast delivery"
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Posted 1 week ago
"Thanks for the attention to detail,."
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Posted 1 week ago
"Great service and quality.Jo"
Helpful Report
Posted 1 week ago
"Fast delivery, size and color matched exactly. The quality also seems to be as I expected. I am very pleased with my purchase."
Helpful Report
Posted 1 week ago
christys-hats-com is rated 4.56 based on 223 reviews

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