christopherward.co.uk Reviews

4.5 Rating 828 Reviews
88 %
of reviewers recommend christopherward.co.uk
4.5
Based on 828 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email
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01628 763 040

Email:

customerservices@christopherward.co.uk

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christopherward.co.uk 5 star review on 15th July 2022
Jason
christopherward.co.uk 5 star review on 29th April 2022
John T
christopherward.co.uk 4 star review on 28th October 2017
Mr Stefan Hartzhorne
christopherward.co.uk 5 star review on 27th October 2017
Anonymous
christopherward.co.uk 5 star review on 25th October 2017
Mr Ronny Heymann
christopherward.co.uk 5 star review on 23rd October 2017
Mr Andrew Slatter
christopherward.co.uk 5 star review on 20th October 2017
Mr Jorge Biaut Otarola
66
Anonymous
Anonymous  // 01/01/2019
I've been asked to write a review of christopher ward (the company not the man) rather than an individual watch - and you see, here's the thing that makes it a bit different. You can be really smug can't you? You've bought a watch, or two, or a lot more in my case, and you know you have Swiss efficiency married to a lot of British style. And all for a fraction of what you would pay to a different manufacturer that has, shall we say, less validity in their claims to be stylish, or represents less value for money. So, as well as looking good, and knowing that you are wearing a stylish and perfectly functioning timepiece, you can have that extra and additional swagger, because you are part of the club.
Helpful Report
Posted 6 years ago
Order processing time is very fast, shipping is great, service outstanding.
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Posted 6 years ago
As always great service with no delays.
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Posted 6 years ago
Sent in my watch for warranty service and the repair was done quickly and with excellent communication. Great product and friendly staff!!
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Posted 6 years ago
Bought some straps during the sale. Very nice straps for a good price. One of the straps came with wrong push pins. This was quickly resolved by sending me the missing quick-release pins. Could not be happier.
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Posted 6 years ago
Great watch! Dave was very excited to receive his 2nd watch, this one being his 85th birthday gift!
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Posted 6 years ago
The after sales service and support is excellent. Scott Callaway was a responsive and helpful point of contact who helped me resolve my issues.
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Posted 6 years ago
Good communication when I sent the watch back for repair/service
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Posted 6 years ago
Beautiful watch at a great price!
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Posted 6 years ago
We were asked a range of appropriate questions about the type of watch we were hoping to choose as a gift. Then shown a suitable range that we examined thoroughly until we decided. Your member of staff could not have been more helpful and patient while we came to a decision. We were so impressed by the watches we bought two!!
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Posted 6 years ago
Great watch and price with great blue face and hands also leather strap nice and soft can't fault either watch or whole process of purchase.
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Posted 6 years ago
Excellent product at very reasonable price. Customer service is faultless, a very easy purchasing and servicing experience.
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Posted 6 years ago
Good and fast service. Amazing product.
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Posted 6 years ago
I called CW USA to order 2 links for a watchband. They weren't in stock so I was told to call back the next morning when CW UK would be open and they would connect me toll free. The next day I was connected and ordered the two links for 10 dollars including shipping. This was the best customer service I have ever experienced. I highly recommend this company.
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Posted 6 years ago
I wanted to buy "British" and took my time but boy am I a happy chap. My beautiful watch was delivered today and just in time for my birthday!! Every detail is perfect and matched by the delicate tickety tick of the movement - a mechanical master-piece. I love it.
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Posted 6 years ago
"I ordered a watch for the first time for a very special occasion and then called in to inquire the approximate time the entire process would take. I had chosen the engraving option, which itself would take a week and I needed the watch back in a week! The customer service guys were very efficient and prompt and were able to live up to their word of getting everything sped up and have the watch sent to me in record time! They even followed up with me after dispatch. Excellent customer service!!!
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Posted 6 years ago
Délivery very fast, and very nice strap! Ty CW !
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Posted 6 years ago
Excellent service and product.
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Posted 6 years ago
Excellent service from the initial order process to the delivery, very well packaged and arrived on time.
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Posted 6 years ago
I bought my. MAlvern automatic 11 yrs ago, an amazing classy accurate watch I wear every day and am delighted with. It stopped once, and Christopher Ward serviced it quickly free of charge. Great service !
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Posted 6 years ago
christopherward.co.uk is rated 4.5 based on 828 reviews