“The customer service was fine but I wasn't told that none of the fluids were checked and topped up as a matter of routine or that there was the option to have this done for a fee and foolishly I assumed that these had been checked.
So three weeks after I purchased the car it nearly seized up as there was no oil at all and it took the full 3 litres to fill it. The engine nearly seized and the oil warning light never came on on the console. When I have bought from dealers in the past they have always done fluid checks and top ups as a matter of good customer service. When I phoned to discuss this there was so much background human noise I just gave up.”