“Ordered 3 pieces of furniture that were listed as in stock - a wardrobe and two chests of drawers. The next day the company emailed saying that 'in the final stage of processing two of your items have just gone out of stock' and the range discontinued. Which is clearly a crock of something. Would have preferred an honest explanation and apology for having out of date/non-existent stock listed on their website.
Awaiting refund. All in all a waste of everyone's time.
Chic Furniture and Gift / Online Furniture UK Ltd / Chiltern Oak Furniture”
Hello there. I'm sorry to hear that you've had a bad experience for us. I will ensure that this is dealt with today for you. Regarding the scuff marks, this range is distressed and as such a replacement is likely to have these marks. Perhaps we can discuss a switch to an alternative range that would be more to your liking. Speak to you soon. Kind regards, Chic Furniture & Gift.