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This Travel Agent Rang me after filling in my travel plans online in their online Travel Porter to deposit £200 as an initial payment to reserve my flight which I did on the 18/10/19 via bank transfer and full payment of £1789 on the 19/10/19 via bank transfer to Kavin Rayaan of to buy me a ticket to cover 4 passengers to Africa for July 2020. After collecting my money, he issued me 2 different booking code ticket that was never paid for made known to me by the Airline after contacting them to verify the Reservation. So I started calling him on the phone number he rang me with 02081236485 and 02081234000 to refund my money back or issue me a valid ticket before issuing me a KLM tickets which KLM confirmed to me that he voided the transaction or retract it after the ticket was issued by KLM in order to get a booking code and ticket numbers which he passed over to me, for me to believe that the ticket has been issued but cancelled it so that payment will not go through on that same day the ticket was issued which is 22/10/2019 in order to fraud me. Here are the different tickets codes he gave me: Booking code UDRT4M, booking code SK8NQ2 and the final one was UNE27Q carrying 4 passenger ticket numbers 0746087269385, 0746087269386, 0746087269387 and 0746087269384. So after KLM told me that he cancelled the tickets few hour after it was issued so that invalidate the ticket on their system and advised me to ring the agent for refund of my money or asked them the reason why they the agent (Kavin Rayaan) voided the ticket and advise me to buy from them directly if I still want to fly on that same date or contact the agent for refund with immediate effect. So rang them to ask for my money back and they started telling me no refund after issuing a ticket but I said to them look KLM confirmed to me that the tickets is not valid because you voided or cancelled the ticket few hours on that same 22/10/19 after the ticket was issued. Now they are trying to tell me no refund because terms and conditions says no refund, but I told them that they are trying to fraud me here, but they keep ignoring me and passing phone from one person to the other. I have reported the case to action fraud and my bank. But because it is an authorised transaction am finding it difficult to get my money back from my bank at the moment. Please hard-working people out there don’t let these company frauds you of your hard earn money. Stay away and buy your travel tickets directly from the airline no matter how expensive but at least is genuine. Edit Delete Share
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Posted 1 week ago is rated 1.00 based on 1 reviews