Hi Victoria
Thank you for your kind review. Ilse Jacobsen coats have very successful for us as they are such a great product and so flattering to wear.
Hopefully you will re-visit our website in the future.
Thanks again
Kind regards
Aileen Solari
CCW Ltd
01877 332 614
Hi Chris
Thank you so much for your kind review. The White Stuff dress you purchased is absolutely gorgeous.
We use Royal Mal to post our items and they have proven to be extremely efficient and I am so glad you received your dress quicker than you expected.
Have a lovely Easter.
Kind regards
Aileen Solari
CCW Ltd
01877 3326 14
“Very prompt delivery. Very easy to order and confirmation quickly followed. When it arrived it was so nicely packaged in tissue paper that, because it's a gift, I haven't opened it.
Very good service
Judith Booth”
Hi Judith
Thank you so much for your kind review. I am glad you found shopping on our website such a positive experience. Your White Stuff dress is such a pretty dress and I am sure it be a lovely gift.
Thanks again & hopefully you will re-visit our website in the future.
Kind regards
Aileen Solari
CCW Ltd
01877 332 614
“Very good shopping experience - they called me back next day to answer my query and I placed the order and received the coat next day - fantastic service!!”
Hi Alison
Thank you so much for your kind review. I am so pleased that you enjoyed your shopping experience with us.
Ilse Jacobsen has been a great brand for us & I am sure you will enjoy wearing your new coat.
Thanks again & hopefully you will re-visit our website in he future.
Kind regards
Aileen Solari
CCW Ltd
01877 332 614
Hi Jane
Thank you so much for your kind review. It is so good to hear you were not only pleased with the jacket you ordered but also the service you have received.
Hopefully you will re-visit our website in the future.
Kind regards
Aileen Solari
CCW Ltd
01877 332 614
Hi Malgorzata
Thank you for your review. We have not received negative feedback regarding the size of the hood before, but we will certainly take your comments on board and advise our customers accordingly.
I received your coat back into our office today and have refunded your account. I hope this experience has not deterred you from visiting our website in the future.
Thanks again for bringing this matter to our attention.
Kind regards
Aileen Solari
CCW Ltd
01877 3326 14
“As usual an excellent item, If it was not I would not keep coming back, OK its only socks but they are the most comfortable socks I have ever purchased and I am now approaching 70”
Hi Anthony,
Thank you so much for your kind review. It is so good to hear you are still happy with the socks you ordered and I am so pleased you have ordered from us again.
Hopefully you will re-visit our website in the future even after you are 70.
Kind regards
Aileen Solari
CCW Ltd
01877 332 614
Hola Juan
Lo siento mucho pero no pudimos enviar su pedido a usted. Hemos devuelto su tarjeta. Si desea discutir este asunto, por favor póngase en contacto conmigo en el 0044 1877 332 614 o por correo electrónico aileen@ccwclothing.com
un cordial saludo
Aileen Solari
Hi Mark
Thank you so much for your kind review. It is so good to hear you were happy with the service we provided. I can only thank you again for your understanding over the problem that arose with your order.
Hopefully you will re-visit our website in the future.
Kind regards
Aileen Solari
CCW Ltd
01877 332 614
Hi Katherine
Thank you so much for your kind review. I will let Sam know that you were happy with the service you received. We do try our best at all times and it is so nice when this is recognised.
Thanks again,
Kind regards
Aileen Solari
CCW Ltd
01877 332 614
“Excellent. Product £40.00 cheaper than manufacturers website - and then delivered next day for £8.00. If only all mail order companies could be this good.”
Hi Edward
Thank you so much for your kind review. I am so pleased you received your shoes within the correct time frame. We use Royal Mail and have found them to be excellent.
Hopefully you will re-visit our website in the future
Kind regards
Aileen Solari
CCW Ltd
01877 332 614
Hi Mary
I am so glad that you were happy with the service and the lovely Seasalt & Joules tops you purchased.
Hopefully you will re-visit our website in the future
Kind regars
Aileen Solari
CCW Ltd
01877 332 614
Hi Michael
Thank you so much for taking the time to write such a nice review. We really appreciate your comments. We use Royal Mail for all our deliveries and they have proved to be excellent this year.
Hopefully you will re-visit our website in the future.
Kind regards
Aileen Solari
CCW Ltd
01877 332 614
Dear Sandrina
I am so sorry that you have not received your parcel. However I have e mailed you the tracking information and Royal Mail have tried to deliver your parcel while you were out so have left a card to let you know where to collect your parcel.
Please accept our apologies for any inconvenience caused
Kind regards
Aileen Solari
CCW Ltd
01877 332 614
“The Ilse Jacobsen raincoat is funky and functional. Looks great, soft shell material means it's stretchy comfy but also waterproof. I am usually a 12/14 and I ordered the 42 which fits well with room to wear cardi/jumper underneath. (Long sleeves but can turn up if you have short arms cause no zips on the sleeves). Service fab and quick delivery to Highlands of Scotland at no extra cost. Happy customer. :-)”
Hi Emma
Thank you so much for your kind review of not only our service but also the coat you purchased. I am so glad you were pleased with both.
Hopefully you will re-visit our website in the future.
Kind regards
Aileen Solari
CCW Ltd
01877 332 614
Hi David,
Thank you so much for your kind review. I glad you thought our service was great, we certainly try our best and use Royal Mail for deliveries who have been excellent.
Hopefully you will re-visit our website in the future.
Kind regards
Aileen Solari
CCW Ltd
01877 332 614
“Ordered a Didriksons coat online to help with the cold weather. Coat was dispatched on Monday first thing as was with me by the Wednesday. Very good service . Would not hesitate to use CCW again. Ian.”
Hi Ian
Thank you so much for your kind review. I am so pleased your were impressed with not only our customer service but also the delivery by Royal Mail. We do try our best and is it so nice when this is recognised.
Hopefully you will re-visit our website in the future.
Thanks again
Kind regards
Aileen Solari
CCW Ltd
01877 332 614
“Lovely item at a great price. Quick delivery and very good communication from CCW. A very pleasing shopping experience. Will use again and definitely recommended to friends and family.”
Hi Jennifer,
Thank you so much for your kind review. I am so pleased your found our customer service and website a pleasant experience. We do try our best and is it so nice when this is recognised.
Hopefully you will re-visit our website in the future.
Thanks again
Kind regards
Aileen Solari
CCW Ltd
01877 332 614
“Really impressed both on product - awesome Barbour Ogston - and on freindly and efficient customer service. I am in US and will certainly use CCW again.”
Hi Marc
Thank you so much for your kind review. I am so pleased your were impressed with not only our customer service but also the products on our website . We do try our best and is it so nice when this is recognised.
Hopefully you will re-visit our website in the future.
Thanks again
Kind regards
Aileen Solari
CCW Ltd
01877 332 614
“I ordered a Didrikson's parka online (as it was £40 cheaper than in any of the shops where I live!). It was delivered promptly in 3 days to the address specified. I would recommend the company very highly to friends.”
Hi Eileen
Thank you so much for your kind review. I am so pleased your found our delivery and products on our website competitive with our websites. We do try our best and is it so nice when this is recognised.
Hopefully you will re-visit our website in the future.
Thanks again
Kind regards
Aileen Solari
CCW Ltd
01877 332 614
