Care Outlet Reviews

4.6 Rating 26 Reviews
88 %
of reviewers recommend Care Outlet
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Phone:

0800 112 3377

Email:

dean.greenwood@iqmedical.co.uk

Location:

Unit 1D, The Wharf, Rugby

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Anonymous
Anonymous  // 01/01/2019
When I phoned Care Outlet for advice on purchasing a riser/recliner chair for my elderly father, the staff were extremely helpful and informative. They were pleasant and quick in setting up a home evaluation to determine his needs.
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Over the last 2 years, we've been extremely happy with our experience at Care Outlet. They gave us excellent guidance, assistance, service, and a variety of equipment to help with mobility.
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The hospital bed was put in the next day. We were contacted by phone to inform us when it would be delivered. He was fantastic at installing it. Customer service (Charlotte in particular) is excellent, with 5 stars given out for outstanding customer service
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Couldn't be improved on!! I ordered the hospital bed at 10pm on Thursday and a commode at 1030 on Friday morning. Stephan was at the door, with bed and commode, at 2pm that afternoon. He had the bed installed and demonstrated before 3pm and he's a really lovely chap. I am so impressed. Thank you Care Outlet!! You put everyone else to shame.
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Ordered Evo portable hoist, competitive price, easy to claim vat exemption and really quick delivery
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Care Outlet was very helpful. From inquiry to delivery and installation of the hoist at my apartment, everything went smoothly. Within two days of placing an order, I had received a shipment and setup. If required, I will not hesitate to purchase from these guys again.
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I recently received my rise and recline chair, and it has been a complete game changer. For the past 8 months, I haven't been able to sit in the living room with my family because of my back problems, but now I can do so. You provided an outstanding level of service and would urge others to consider these guys for mobility equipment.
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I placed my order on Monday, and it arrived on Wednesday morning. It's a high-quality item. Care Outlet's team kept me informed about the status of my purchase and it was delivered when they promised. Excellent customer service from Charlotte.
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The wheelchair appears to be quite comfortable and adaptable. I've only had it for a few days, so we'll see how well it works. Looks promising, thanks Danielle & Care Outlet team :)
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The wheelchair appears to be quite comfortable and adaptable. I've only had it for a few days, so we'll see how well it works. Looks promising, thanks Danielle & Care Outlet team :)
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I'm going to add a little bit more there because I feel they went above and beyond. They've been great in assisting me with my choice of hospital bed and hoist, and their customer service is outstanding! They have a fantastic team of professionals that are always willing to be patient with questions, whatever the problem or issue. I strongly suggest anyone in need of this type of equipment. Thanks!!
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From first contact, we had our bed and mattress delivered within 4 days! I was kept updated via email and text messages The individual I spoke to was incredibly helpful and informative. He provided me with all the information I needed. Also, the two men that came to install and assemble the bed were really professional, polite! I offered them a tea but they declined!! They demonstrated how everything worked and were lovely chaps. Thanks.
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Dreadful, dreadful experience with this company. Bought a bath lift which was “in stock” and the. 10 days later still not in stock? But they have my money…. So they shipped another make. Now my elderly parents are having troubles installing it. Less than zero help - contact the supplier - what is their number? Cannot supply it. Do not deal with these people.
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Wasn’t too sure about what I was after or needed one phone call and all the options were given . No pressure just details that helped me make a decision. Delivered in time and product exactly as I expected . Would highly recommend this company and will definitely use again without hesitation Five stars not enough
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Good afternoon, Thank you for your kind review, we are very pleased to hear you are happy with your purchase. Should you have any further questions please call us on 08001123377. Kind regards, Charlotte Care Outlet
Great product, low price delivered next day thank you
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Good morning, Thank you for your kind review, we are very pleased to hear you are happy with your purchase. Should you have any further questions please call us on 08001123377. Kind regards, Charlotte Care Outlet
Fantastic company to deal with. Got my delivery on Friday with no delays. Staff extremely knowledgeable and helpful. Answered all my questions. Will certainly use you again. Many thanks for your help.
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Good morning, Thank you for your kind review, we are very pleased to hear you are happy with your purchase. Should you have any further questions please call us on 0800 112 3377. Kind regards, Charlotte Care Outlet
Service was phenomenal, ordered a bed for a family member in care and it came within the next few days. Great quality, amazing communication and lovely staff. I’ve recommended to fellow care homes and they’ve ordered too. Couldn’t recommend enough. Thank you Dean especially for the best service, I look forward to purchasing from you again.
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Good morning, Thank you for your kind review, we are very pleased to hear you are happy with your purchase. Should you have any further questions please call us on 0800 112 3377. Kind regards, Charlotte Care Outlet
Care Outlet provided me with an outstanding service, with their products knowledge and very friendly and helpful team. Excellent delivery service, highly recommended! Thank you Care Outlet
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Good morning, Thank you for your kind review, we are very pleased to hear you are happy with your purchase. Should you have any further questions please call us on 0800 112 3377. Kind regards, Charlotte Care Outlet
The staff were very patient and helpful on the phone and gave me advice on which hoist would be most suitable. The hoist arrived on time and the product is exactly as described, I couldn’t recommend them enough!
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Good morning, Thank you for your kind review, we are very pleased to hear you are happy with your purchase. Should you have any further questions please call us on 0800 112 3377. Kind regards, Charlotte Care Outlet
Service and quality second to none from the telephone sales to installation all superb ... Recommend
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Good morning, Thank you for your kind review, we are very pleased to hear you are happy with your purchase. Should you have any further questions please call us on 0800 112 3377. Kind regards, Charlotte Care Outlet
Care Outlet is rated 4.6 based on 26 reviews