Card One Banking Reviews

1.69 Rating 55 Reviews
D
Happiness Grade
Read Card One Banking Reviews

Phone:

0871 811 1881

Location:

cardonebanking, PO BOX 3634

Card One Banking have a Customer Happiness Grade of D. Customers are unhappy with their prices and customer service.

D

Price - Average

50.00%
Industry Average
Not impressed had to make 10 phone calls to an over priced number so that I can find out what is happening with my money as the first time it was sent back to her without any call to me asking if this is what I wanted.
- Anonymous
I then had to ring an overpriced phone number to get my pin number.
- jasonlc
D
50.00%
Industry Average
Customer service is disgusting they treat people like dirt on their shoe and are horrible humans
- Anonymous
My wages have vanished and customer services just say it's not their problem or they don't know where my wages are. That doesn't help me. So who has my wages then!!!!!. I will be making a complaint to the financial ombudsmen. This is tantamount to theft.
- Tony Beasley
Customer service is poor Processes are poor compared to any banks, Unable to work with businesses efficiently always insisting a director calls (Even though the director has told them the names of authorised staff) Returns payments if there is a minor mistake with the name Holds money without your consent Charges a fortune in calls to contact them Poorly thought out and poorly managed I know they are not a bank as such, but if I was to do something like this I would at least take the positive aspects of a bank and try to copy them.
- Simon