This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"I first tried to order using my iPhone however I couldn’t get past the expiry date as there is no option for a forward slash within the numbers. This was slightly frustrating as had to repeat the whole selection process again on an iPad. Although I completed the order before 2pm I don’t think it was sent that day as it wasn’t received until two days later.
However that said the principle is great and it was a delicious surprise."
Sorry to hear you had issues ordering on your phone. We really appreciate your feedback and will look at resolving these issues.
"Absolutely amazing service and product! Love it!"
"Lovely gift my daughter loved it . It was very well packaged and delivered quickly."
"I did enjoy ordering my gift from you but unfortunately the gift has not been received as yet, maybe tomorrow."
Sorry to hear that this hasn't arrived yet. Please let us know your order number and I'll look into this for you.
"The recipient of the Godiva chocolate card with fancy gold dusting is going to be thrilled, its just arrived and looks amazing!! Very and will putting in another order very soon!"
"Lovely concept, flawless product, nice packaging, prompt delivery, reasonable price. Need I say more?"
"Delivery was very quick - and my father loved it!"
"Great gift for my dad and my sons dad, lovely chocolate, thank you xxx"
"Delivered early, turned around in amazing time and the product is amazing. We're so pleased with the attentiveness of the customer service and will be definitely be using Candy Mechanics again in the future."
"Both recipients were very pleased with their gifts"
"My Mother-in-law was delighted with her Mother's Day card!"
"The chocolate was fabulously engraved. Gold plated luxury.
I prefer chocolate to candy. Candy I think is an American word for boiled sweets?"
"I was a little disappointed when my husbands chocolate arrived as it was in pieces.....I think it would have looked lovely if it was whole.... I also paid for next day delivery but it came the following day."
We're very sorry to hear you had an issue with the delivery of your chocolate card. We want all our customers to be 100% satisfied with the product they receive so we'd be very happy to look into this further for you to resolve. Please drop us an email to email@example.com with your order number and we'll look into this for you.
"Prompt delivery service. The prototype looked a little more accurate than the physical lollipops however"
"excellent customer service parcel arrived well wrapped & in good condition."
"After a disaster involving a naughty spaniel, the 3 lollies my son bought for his sisters were gone. Thank the Lord you keep template or whatever its called! Ordered and delivered next day. Fantastic service , one happy son."
"I didn't think it was going to turn out like me but it turned out just like me just can't believe it and I love it"
"The face looks nothing like the person but it’s such good fun"
"Got Candy Mechanics to make Christmassy chocolate bars for 100 of our clients and customers. Beautifully bespoke with our logo, a message, and their names all sent out to their addresses - the whole process was really easy!
The chocolate itself is awesome, after trying a couple of samplese we settled for a mix of dark, milk, and salted milk chocolate bars and the feedback's been excellent. Will definitely be back for future personal and business orders!"