Cadet Kit Shop - Official Reviews

4.84 Rating 2,277 Reviews
97 %
of reviewers recommend Cadet Kit Shop - Official
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.94 out of 5
Read Cadet Kit Shop - Official Reviews

About Cadet Kit Shop - Official:

Cadet Kit Shop is the original and leading store for Cadets and outdoor enthusiasts. With thousands of items in stock all available for next day delivery and our low price guarantee there really is no better place to go.
We are the Official store for Cadets and have the knowledge and support to help with whatever question you may have.

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Unit 17, Gravelly Industrial Park, Birmingham

The site is a bit disorganised and I found it hard to track down what I was looking for.
Posted 3 weeks ago
Still waitning for the rest of my order..
Posted 1 year ago
Ordered the starer greens kit with boots, all great. Except the cleaning kit advertised as coming with the boots did not arrive and no response when I chased by email.
Posted 1 year ago
Delivery arrived as planned but only after payment was I told two items were out of stock and I’m still waiting.
Posted 1 year ago
Great service always on time great quality
Posted 1 year ago
Slight damage to buckle on flag carrier. Not helpful response from online query.
Posted 1 year ago
The service was quick but due to a picking error I recieved the wrong product.
Posted 1 year ago
A few issues from the off which caused a delay in my order and it didn't arrive when i was told it would!
Posted 1 year ago
First order and was sent wrong size and colour the right size turned up three days late
Posted 1 year ago
Sent wrong item but corrected quickly
Posted 1 year ago
Prices are cheap, customer service is a little underwhelming.
Posted 1 year ago
I am pleased with my product although it did arrive later than the specified date.
Posted 2 years ago
Posted 2 years ago
I received a there late text and email confirming it had been sent but apart from that everything else was fine
Posted 2 years ago
Very good service with returns and changes, but I only know this due to the series of mistakes with my order. The first delivery was late and did not ship for a number of weeks. When I emailed, it was shipped immediately and arrived quickly but was the wrong item. The third attempt was around a month after my initial order. When the titles arrived, they were of a good quality. Although it was only a small order, it was an inconvenience as it meant I couldn't wear my number 2 dress for Remembrance Day or my pullover for parade nights.
Posted 2 years ago
Ordered a couple of times and unfortunately both orders were wrong when sent out however the matter was rectified quickly. Will definitely use Cadet Kit Shop again despite this
Posted 2 years ago
Very good customer service
Posted 2 years ago
Quality goods, fast delivery. Customer Services attitude not very good or friendly with regards to a missed delivery. Shouldn’t have had to chase courier myself to find out where my delivery was!!
Posted 2 years ago
Goods arrived in good condition. Some items were out of stock the very first time I ordered, which was disappointing so I bought them from else where as ordering them meant I had to call up. I had no time or patience. Maybe placing order should be made easy online?? Second time round, they had my item in stock. And all was well.
Posted 2 years ago
Great products, good prices, but customer service not great.
Posted 2 years ago
Hi Angela. I'm sorry to see the issues with your order. I will speak with our team regarding the missing item and get it resolved for you within 24 hours. Thank you for your patience.
Posted 2 years ago
Cadet Kit Shop - Official is rated 4.84 based on 2,277 reviews