Buy Jeans Reviews

2.50 Rating 6 Reviews
33 %
of reviewers recommend Buy Jeans
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
Customer Service
communication channels
Telephone, Email
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About Buy Jeans:

Buy Jeans is an online retail division of Denim Nation Ltd, Hereford, England. We were one of the first online jeans retailers in the UK, and have been selling clothing online since 2001. We sell a wide range of leading brands including Levi’s, Wrangler, Dockers, Lee, Bench, Firetrap, Ben Sherman, Duck and Cover, G-Star, Gio Goi plus many more!!!

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Phone:

1432 267 4480

Email:

support@buy jeans.net

Location:

Commercial House
Commercial Street

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I purchased item from company a few weeks ago, was happy with product so thought I would use again, I now wish I hadn't, I placed order Tuesday, then got confirmation of item being processed first thing Wednesday, Hadn't heard anything by Thursday in regards to despatch so called to be told was going to be shortly, First thing Friday morning my order was cancelled and refund issued being notified by email, Apparently item was not in stock so there system hadn't been updated, I called as was disappointed that they had misadvised me when I called and already taken money from my account, spoke to director Becki who was very rude and basically couldn't care less, her attitude is disgusting and for a small family business it should be important to give the best customer service possible DO NOT USE
Helpful Report
Posted 4 months ago
Excuse after excuse on my order. Finally received one of three...not convinced was really Levi...fabric hand wasn't right. Fifty days after they said I would receive a refund for remainder of order still waiting. Haven't responded to email. AVOID!! Will be placing a formal complaint with Citizen Advice. Went to Amazon, more expensive but received in 2 days.
1 Helpful Report
Posted 4 years ago
Waited months for delivery. Was hung up on by customer services. Received slight second products. Still have not got a refund. AVOID!
1 Helpful Report
Posted 4 years ago
Buy Jeans is rated 2.50 based on 6 reviews