BT Reviews

1.35 Rating 124 Reviews
7% of reviewers recommend BT

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Customer Service
Telephone, Live Chat, Email
communication channels
Over a week
queries resolved in
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"Like all broadband providers, BT is not perfect but so far in the few months I have been with them, they have been excellent in resolving the few issues I have had. The UK technical team have been brilliant, taking just a few days to resolve issues I have had with the apps ect. I was with VM for 20 years mainly because I worked for them, but their customer service is no better than BT and I find BT product easier to use and more inline with what an average user would need"
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Posted 1 year ago
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"I am from Halifax w.yorkshire . Spoke to Jesse (Thursday between 5-5:30 appx 1st of june2017)one of the customer service team member.she describe everything in detail ,ins and outs of contract and I end up signing a 18 months fibre optic broadband contract . Very pleasant lady and best customer service I ever got from Bt . Keep it up Jesse , you have made my day ."
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Posted 1 year ago
BT is rated 1.35 based on 124 reviews

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Alice, Customer Support