“I went to the garage to look at cars after being let down by the bus service (understandable in this climate but it was the prompt I needed to get my own transport).
I met Gordon who asked me what I wanted and needed. Within a day I had chosen the car, had the figures and was set to pick the car up a week later after it had been through the garage.
We had a family emergency the day before arranged pick up and I called Gordon to explain the situation. He couldn’t have been more helpful! The garage put the car through a complete check, all the paperwork was signed off and I had the car when I needed it.
Despite technical difficulties with links and the family emergency Gordon was not only professional and efficient but friendly with it.
This is the first car I’ve ever bought and I will now be a loyal customer from this point on. They have set the bar and if I ever have to go somewhere else I’ll know what I want and what not to settle for.
Thank you to the team for everything and a big shout out to Gordon at St Boswells.”
“I have bought my second car from Border Motor Group because of their outstanding customer experience and product knowledge. Skoda provide high quality cars and this is complemented by the great support provided by Border Motor Group. Although travelling 80 miles to buy from them, I regard the levels of care provided to be sufficiently excellent that I have complete confidence that the distance is immaterial.”
“Salesman explained everything in great detail which we understood. This helped us with our ultimate choice. We are extremely happy with our new car and enjoy finding out about all the new gadgets. I particularly like the reversing camera which will be a great boost in the future. I am delighted with my purchase and our experience at Border Toyota St Boswells.”
Allowed plenty of time to test drive two vehicles
John Armitage has been very helpful but never "pushy"
Very good coffee offered on each visit
The manager also greeted us and chatted”