bookdepository.ca Reviews

3.50 Rating 2 Reviews
50 %
of reviewers recommend bookdepository.ca

Write Your review

Tell us how bookdepository.ca made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Anonymous
Anonymous  // 01/01/2019
At one point i could easily recommend the site, but not anymore...
Prices can fluctuate significantly for the same book (independent of taxes/currency differences), depending on the IP (!) EVEN IF THE SAME DELIVERY ADDRESS IS LISTED!
Discounts/coupon codes are rare these days & on & off you may be subject to orders you've placed, cancelled & refunded out of nowhere with no consideration of compensation to be given.
Customer service can range from excellent to exceptionally poor, bordering condescending & dismissive!
The strange thing is, book depository was bought out by amazon, yet to this day, amazon does have one of the best, attentive standards of customer service so how is it that it has not flowed through to book depository?
In all honesty, it's as though book depository does not feel the need to 'try' with their customers anymore...
These days, i'd recommend up & coming sites like 'awesome books' - sites that have re-focused on customer service, expanded range & offered more competitive prices at times than book depository offers.
Posted 3 weeks ago
Very good service
Posted 1 year ago
bookdepository.ca is rated 3.50 based on 2 reviews